Make sure when reconnecting the cable from the lid to the pcb that you get a loud click to show it has gone right in! document,'script','https://connect.facebook.net/en_US/fbevents.js'); Press and hold the reset button on the right-hand side of the box. Ionic Industries Make sure the physical power switch on the back of the box is switched off, then reconnect all the cables to the box. If you take some before and after timings let us know if fitting an SSD speeds up the menus and cold-booting! Home Community Archived Posts. Great article and guide! And BT reps have publicly stated the box will continue to work. And that's with anytime calls to non-premium numbers. Ill just endorse a couple of points made by Keri above the sticky pad holding the original drive had me cursing, and a bit of firm persuasion was required to get the drive out. Then you may have the later version of the Humax DTR-T1000, the Humax DTR-T1010: Select the instructions for the Humax DTR-T1010 instead. It'll be connected to my new internet, with another . If you have an Internet Mode enabled box, or the BT TV Box Mini you don't need to have the aerial plugged in, it just needs to be connected to the internet. thanks again. It worked a dream. On further investigation the hard disk heads had stuck. If you're unsure what box model you have, go through the following steps: Open the Menu Select Settings* From Information & Reset select Device Information If you're not able to get into settings, you will be able to find the box model printed on the back or on a sticker on the bottom of the box. The only thing i get on my my 1tb bt box i the maintenance menu , i got a 320 gb hdd from another youview box to try and still the same . Only some main power transmitters have the COM 7 and COM 8 mux and these are lower power than the other Mux. People have best results with a brand new drive but if they buy a refurbished one they might have to use a computer to delete all the partitions from the drive. var addEvent = function(evt, handler) { If we can't detect your region, then the app won't be shown. Yes if its a used disk it doesnt need formatting, it just needs any partitions deleting. Im not sure if this is possible as the recordings tend to be locked to one particular YouView box. Ive reset the box, connected HDMI directly to the TV, but still the same. B: the customer can continue to use the YouView box as a perfectly good digital video recorder. So I just called BT customer services to cancel my BT TV package because Im out of contract and since I only have the BT TV service to watch football and since the football season is over there isnt any point in paying for it during the off season. if (window.addEventListener) { What software did you use to clone the drive? This ought to be obvious, but enough people at BT have been adamant that they will somehow block the services, that I am concerned. Id rather try everything before I replace the disk. It has probably always done this but I didnt notice as the stock drive was quieter. Connected drive to computer with a SATA to USB cable and removed the NTFS formatting, try again but still no Maintenance mode. Retrieved box from the bin, opened up and checked harddrive model number, ordered new one on eBay for 33.50 delivered, followed instructions to the letter. Is my box a brick ? !function(e,a,t){var n,r,o,i=a.createElement("canvas"),p=i.getContext&&i.getContext("2d");function s(e,t){var a=String.fromCharCode;p.clearRect(0,0,i.width,i.height),p.fillText(a.apply(this,e),0,0);e=i.toDataURL();return p.clearRect(0,0,i.width,i.height),p.fillText(a.apply(this,t),0,0),e===i.toDataURL()}function c(e){var t=a.createElement("script");t.src=e,t.defer=t.type="text/javascript",a.getElementsByTagName("head")[0].appendChild(t)}for(o=Array("flag","emoji"),t.supports={everything:!0,everythingExceptFlag:!0},r=0;rYouView Box | YouView Support if(/(? It's also on retail PVR set-top boxes from Humax. Hopefully that will be good for a couple of years and then Ill replace it with a new one. Does the YouView box work after leaving BT? These are labelled underneath with the Model Name of either DTR-T2100, DTR-T2110 or DTR-T2120. What are things against if so Its great that you managed to keep the old recordings from your original Youview hard drive. Kevin. She then said she would need to check with her manager and after being on hold for a few minutes I was cut off. Had a beeping BT DTR T2100 box which wouldnt load past the start up screen following a power off and on. Thanks, I then took the replacement HD I found and wiped it, ran check disk and made sure it was just unallocated space before putting in back in the digi box. fbq('init', '128412981189068', {}, { YouView TV Ltd 2023. I'd plug the box back in. The BT TV Box Pro - BT Broadband width: 1em !important; Make sure you keep the box in standby. Only thing that was difficult was removing the old drive due to the sticky pad underneath it. I expect so, but you won't receive any of Plusnet's pay tv services. Im not sure why all the previous steps failed, but that last method with a cloned drive worked for me. Ordered a new hard drive and have installed using your clear instructions. If so why are BT misleading customers into believing that they need to return their YouView box? After a trouble-free 18 months, we turned on to find it had gone into maintenance mode screen. Youview is a TV service that provides more than 70 live digital channels. Dream Mat Mousse Quelle Teinte Choisir, It seems unlikely. Following the removal of the HDD I did open up the HDD and could see the arm was stuck. 05-06-2019 You can get to the cog by pressing Up after opening the Main Menu. Hi, If youre using Powerline adapters, make sure these are connected also. I ordered SATA cable to connect the drive to computer and see if it works this way although not sure if its not gonna reset the disk now, like youve mentioned it at the beginning. If you are using a used hard drive you will probably need to delete all the partitions from it first. Have followed all the instructions above and only getting a waking up screen on repeat. I can confirm also that my youview box supplied from BT still functions as normal and my 30 days notice ended 27th December. The new hard drive wont be damaged by installing it in the YouView box. Teslin Fake Id, How To Become A Commercial Diver In South Africa, Replay: La communication oculaire, la performance visuelle le champs visuelle et la rponse au prnom / , Replay: Trouble de dficit de lattention hyperactivit (TDAH)/ , Formation : Gestion des troubles des comportements anime par mme Ibtissam Benzahra. @media only screen and (max-width: 600px) { #masthead { margin-bottom: 381px; } } .recentcomments a{display:inline !important;padding:0 !important;margin:0 !important;}. Got drive from ebay.Thanks. Getting Ultra HD What content is available in Ultra HD? It started ok, went to M mode, I chose the top setting and bingo, box worked AND kept all my recordings. Bt upgrade youview box - serreposters .main-small-navigation ul li ul li.current-menu-item > a { background: #22a9f7; } Sometimes, you may experience weak signals due to poor weather. The same applies to YouView boxes and the new BT TV Pro 4K box. JamesB Member Posts: 841 15 October 2013, 8:04PM A moderator in the BT Forum has confirmed that the box will still work after cancelling. Even a link to the correct hard drive at the best price too!!! Starter includes a basic YouView box with over 100 channels, catch up and on demand, and you can add BT Sport (as long as your broadband has a download speed of at least 6.5Mb). You can get to the cog by pressing Up and right after opening the Menu. Leave BTTV Keep The Box - Digital Spy Am I safe in trying the new drive or will I render it useless if the box was somehow bricked by the update? Put the bottom back on the box loosely and turn the box upright again. A really easy guide to follow and got my box back up and running for 25. I tried this (before finding your guide), and installed my wifes old Mac hard drive (not reformatted). }); I was told by the BT customer service agent that if I wished to cancel my BT TV service I would need to give BT 30 days notice (pretty sure thats wrong!) If your YouView boxs power settings are set to Smart mode then you can set the box to go into deep sleep after you go to bed to save power and pre-boot in the morning. Maintenance mode not coming up when down arrow pressed. Remove the screw near the back of the PCB and the one near the front panel. New replacement drive works a treat. for (var i = 0; i < evts.length; i++) { The aerial cable is securely connected to the Aerial In/Antenna In port. Excellent instructions. Plusnet customers to lose certain YouView TV channels and services from Teslin Fake Id, hi will a buffalo hd-pvu2 500 gig work in it. It seems its due to HDCP? Humax HDR-2000T Freeview HD TV Recorder | eBay Specifically the live pause and rewind and the catch-up services like BBC iPlayer and 4OD. }; YouView with BT BT offers three main options for TV with YouView, and they're all available as part of a bundle with phone, broadband, and mobile as well. FOR SALE! The box can connect to your aerial for free digital channels, your broadband for IP TV and other subscription-based programs. That foam pad is a heat-conductive pad so make sure you keep it in place for the new drive. Thanks for the quick response and here are some related questions.. Chichester (function(url){ } else if (window.detachEvent) { Hope this helps any future users. If you're unsure what box model you have, go through the following steps:, From Information & Resetselect Device Information. Only if you want that SSD to die prematurely! Is it possible to reuse the old hard drive? It's available as a tuner app for Sony's connected 4K Android TVs,. Some people have had success with a 1Tb drive. Sounds like if its not the disk at fault it can possibly be transplanted in to a new box. Check your box has a stable connection to the internet. This site uses cookies. Ktm Rc16 2021, BT Vision+ Pace DiT7431/052B Box. I succumbed to a new LG smart TV this week, which is a vast improvement visually on the steam-powered one that has served for 10 or more years. Watch Shop Bd, img.emoji { Any BT-specific recordings that you have on your hard drive won't replay after your contract ends apparently, but the Freeview recordings will continue as normal. The box light will turn blue, If you still require assistance, or have any feedback, please leave a message on the YouView Community, Need more help? Video released for Waterpik WP-450 Battery Replacement, Waterpik WP-450 Battery Replacement Guide, Making your Blu-ray Player Multi-Zone or Multi-Region, How to Make your LG DVD/Blu-ray Player Region-Free for DVDs. Having BT Youview Box Problems? Here's How to Fix It! - Aerialforce If it does then you have the original Humax DTR-T1000. And if so to what format please? Should work as a normal Freeview+ pvr. Refit the lid loosely and turn the box over. However I also have a BT TV UHD YouView box plugged into HDMI1 and this is. Switch power off by removing the power cable. Get in touch. ISP BT Charges UK Customers for Keeping Router and TV Box We need to access Maintenance Mode from the start up screen. Resetting both your box and your router is likely going to be the easiest and quickest solution to this problem. Any feedback welcome- thanks. Free delivery for many products! Will NEVER go back. Could it be that as I bought a second hand hard drive this is why it wont work? Fantastically well-written guide, thank you! While waiting for the new disk to arrive I found a Youtube video showing how you can fix stuck hard disk heads by taking the cover off and gently pulling the arm away from the platter. And I shall soon be switching my broadband and landline over to Vodafone Gigafast - Im just waiting for my street to be cabled - so theres no point in renewing my BT contract.I was told by the BT customer service agent that if I wished to cancel my BT TV service I would need to give BT 30 days notice (pretty sure thats wrong!) Once the menu is up you might need to do a factory reset with deleting the recordings to reformat the drive if it is not brand new. Would have thrown the box away without finding your site. Thankyou ! After buying a new Seagate ST500VT000 hard drive I turned it back on and did a software reset and everything is working as before. I read your very clear article/instuctions,easy to follow bought a new hard drive the same as original (ebay)as recommendation.Start to finish 30 minutes,worked first time.So from a box that as due for the bin is now better than newmany thankswill check out your website again. If you have seen out your contact then it will belong to you. egregiously misleading and I suspect deliberately so, in order toobfuscate people rather than enlighten them. Follow these steps then come back and see your instructions: Once you have entered the Maintenance Mode Menu, you can choose from these options: Factory Reset , keep recordings (recommended), Factory Reset, delete recordings (if option 2 doesn't resolve your issue), Internet / USB recovery , delete recordings. Many thanks, very well explained and illustrated! Many thanks. We know how important recordings are so we do offer options to keep your recordings. I have fixed mine I had bought a used hdd and it was formatted in fat 32 and did not work, if you google completely format hdd removing all partitions i watched a video you do it within dos on windows took less than 5mins at the end though finish instruction on assign, do not do the format for the pc just insert drive in you view box and bingo up and running. Dream Mat Mousse Quelle Teinte Choisir, http://www.digitaluk.co.uk/industry/About_DTT/The_postcode_coverage_checker, https://www.productsandservices.bt.com/products/add-tv. body.custom-background { background: none !important; } #content { background-color: #EAEAEA; } http://bt.custhelp.com/app/answers/detail/a_id/53417/~/how-to-return-and-recycle-your-bt-broadband-h says Bt will send you a returns bag if you were a BT Tv customer and you inform them you are leaving.. That is BT adhereing to their responsibilities under the Electrical waste regulations. Bought replacement drive and fitted in 10 minutes all as your guide. I had a Seagate drive but got a Western Digital drive off of eBay to replace it. Toshibas 1Tb drive is model number MQ01ABD100V. Tried maintenance mode, software repair brings it back to the loop, factory resets with keeping the recordings failed. Thanks very much, your procedure worked a treat. She also claimed, incredibly, that if I bought a Youview box off the shelf, BT would block access to iplayer etc. It's been a I have spoken to them already about something else. Obviously you will no longer get box updates from BT. The BT TV Box Pro connects to your broadband hub over wi-fi and now you can watch your favourite content without the need for an aerial. Thanks for the feedback Keri! Reading through the other comments people have retained their recordings by cloning hard drives, but this is for the same box. Sourced one from eBay for about a tenner. This I think was preventing the box seeing it and formatting it. Am I being mislead by BT here to keep me paying? I tried to reformat it but it just comes back to the same menu , plus it keeps saying format failed if i try to format the disc and delete the recordings . document.removeEventListener(evt, handler, false); Need help with these connections? Now with TALKTALK paying 8 a month for my Phone and Broadband. I still have the old 1tb drive which Ill just keep handy for a month just in case etc it still spins up and passes Win 10 disk health checks so we will see how long it lasts. Everything went swimmingly, but there was no sound. The hard drive will work fine with the box on its side. Fortunately I had an old 2.5 HDD lying around and it has now been put to work. The connections are the same so any of the brands are interchangeable. and that I would need to return the YouView box to BT (almost certainly wrong!). Youll probably need to get into maintenance mode. No problems just followed your instructions. Is it faster with the SSD & how big was the ssd I have a 320g is that big enough. Channel Nakoni Alamat Ng Pilipinas, Just replaced the drive in my YouView box using the above clear, concise instructions..! /* How to Connect Youview Box - Wirelessly and Wired Guide If in a Freeview Light area, it will still get most of the major channels, but not all. So if you joined us or have renewed your contract on or after this date, youll be charged for not returning equipment to us. fbq('track', 'PageView', { Re-fit the two screws holding the PCB to the bottom of the casing. })('//www.centreyasmine.com/?wordfence_lh=1&hid=566A0B49D8C2C1E910203927A76934D5'); And if you cancel your contract it is only these services that will stop (in this case BT TV). After some trial and error work out that the disk needs to have a fat32 format partition for the box to be able to recognise it! I wonder if the programs recorded on the old hard drive could be saved??? Welcome to our best TV experience yet. http://community.bt.com/t5/YouView-fr. Hi all sorted now there was a loop on my broadband before it entered the house. Switch on your TV and pre-select the correct HDMI input for your YouView box so you can see what the box is doing while it powers on. Then the YouView software can create its own partitions on the drive. As Graham pointed out, whether you continue to receive all the channels depends on where your new address is. If the Seagate drives are in short supply the Western Digital and Toshiba drives can be used instead. A red light should appear on thefront, Press and hold the down navigation button on your remote for 5 seconds until you see the Enter Maintenance Mode Y/N (Y:POWER)prompt. In the end, I replaced it with a 240GB Crucial BX500 SSD and now its silent :). Seagate ST500VT000 drives were fitted as an alternative to the WD drives in some boxes. YouView box: Everything you need to know - broadbandchoices So clearly explained. First off, disconnect all cables from your YouView box and using a cross-head (Philips) screwdriver remove the screw on the back panel above the SCART socket. vertical-align: -0.1em !important; Another easy check would be to measure the output voltage of the power supply to make sure that hasnt failed. Thanks again. This is to support the feature of pausing and rewinding live TV. Hi Dave, those are 3.5 drives so are too physically large to fit. I had a spare 640GB drive from a laptop with a broken screen. Thanks for the advice. Can an ST3500312CS be used in place of the ST500VT000 as have seen these advertised also for PVRs. Thanks for the installation guide. Sign in or register to get started. Thank you for the excellent guide, well written and easy to follow, I know have a working box once again. Sony Bravia Kd43xe8004 43 Inch Tv : Reasonable Picture, Dreadful Sound I was stuck in the loop with the beeping. Within three seconds press and hold the power button on the front of the box and hold both buttons. /* ]]> */ It looks like you're new here. This site uses cookies. These drives are also quieter and cooler than standard 2.5 computer drives so should last longer in continuous use. Its still working fine with an average usage of 7 hrs live tv per day. Can you get the Enter maintenance mode Y/N prompt on screen, and then press power? Everything else will continue to work perfectly. Would the solder failure be visible? Note: Replacing the hard drive in your YouView box means you might lose all the recordings on your old hard drive. Thanks seems not enough praise. Incredible. Alan Sugar - Wikipedia Simon, on a BT or TT supplied YouView box (including second hand bought ones) both BT and TT are only responsible for their own services, which are only the live channels and Video on Demand features they provide. Swapped a failed Seagate drive for a 1TB Western Digital drive. Followed your instructions and couldnt have been easier. Hi there, I have the BT UHD box which I paid to upgrade to in September. Once you've done a Maintenance Mode reset, you'll need to go through the first time setup again. In this guide we show you how to repair your BT or Plusnet YouView box by replacing the failed hard disk drive (HDD) inside it. 05-06-2019 You can get to the cog by pressing Up after opening the Main Menu. If you cant get into maintenance mode then perhaps the fault is with the main PCB/circuitry rather than the hard drive Read honest and unbiased product reviews from our users. I have decided to cancel bt tv as we are moving house. youview box after leaving bt - centreyasmine.com I tried the factory reset and the usb reset but no luck. During the day it will be in a state of instant-on standby so you should never have to wait for it to boot up. Would it have helped if Id found a way to reformat the replacement disc first? The drives listed above are all 2.5 drives so they are the correct physical size. perfectly quiet, its lovely. From Box management select Power & standby. I get the waking up screen, then it goes straight into m mode. YouView UHD Box Warranty After Leaving BT? - BT Community My husband . All Rights Reserved. Checking your box model - YouView Support A Comprehensive Guide On Your YouView Box | AerialForce The chips inside an SSD can only be written to a limited number of times. "source": "", I followed your easy to follow instructions & have successfully fitted a new hard drive ! The two medium length screws hold the PCB to the base. You might see some of the connections for the HDMI socket on the bottom of the PCB but some might be under the socket itself so are not visible for inspection. Disney Star Private Limited is an Indian media conglomerate owned by The Walt Disney Company India subsidiary of The Walt Disney Company. We have manydifferent YouView boxes, because they are all slightly different, we have different instructions for them. Visit our full contacts page here I couldnt even get the box as far as the maintenance road which I can with the failed (beeping) old disc, or without a disc in at all.