why did depop limited charge me why did depop limited charge me

Fee Breakdown: - 10% Depop fee Or, do you have a collection of handmade products that you'd like to start selling? Depop proudly states that 90 percent of its active users are under 26. We would stay away from doing something like this it is risky for both your Depop account and your payment. It also shows up in my PayPal activity, So what's gonna happen? Step 2: Add a photo/logo that represents your brand and tap on Next. No matter what your reason is We have been selling online for over a decade and want to bring you some of the best information and reviews to help with your business. Not everyone is out to become a Depop superseller, but there are still ways to optimize your efforts and earn some extra money. Create an account to follow your favorite communities and start taking part in conversations. Im going to get rid of those this week was a common refrain. The fraudster had been instructing shoppers to pay them directly through PayPal's "Friends and Family" option, which sidesteps Depop's fees and doesn't offer any protection for buyers. I do occasionally sell on Etsy and Ebay, but honestly, Depops shipping to me is not expensive and has me majorly spoiled because its so simple, Depop does all the work for me and all I do is click and print. I had heard of Poshmark mainly due to its popularity, whichat least in theoryshould make it easier to draw eyeballs and make sales. Depop offers free shipping at different times throughout the year. After receiving all positive reviews, every sale thereafter was instantly paid. I dont really dont do counter service anymore these days I drop all my packages at dropbox and I have never had a return for a Depop package because the label says 8 ozs and the item I shipped was over (8 ozs). Paypal can hold your funds for up to 21 days. Please read my full disclosure policy for details. When Amelia Strike, 21, was logged out of her Depop social shopping app account in October, nothing seemed out of the ordinary. When they updated to extra-small I didnt bother to go back to update my older listings. "I thought I had just forgotten my password when I couldn't get back in, but a couple of days passed and I realised something wasn't right," says the Birmingham-based law student. By browsing this website, you consent to the use of cookies. One thing when offering free shipping please be aware that the 10% Depop fee comes off the item price except when shipping internationally. Thats it, youve successfully listed your first item on Depop! However, using Poshmark comes with high seller fees. I recently purchased an iPhone through Depop for 300, made sure to check with the seller that they would send next day signed for/tracked delivery and paid safely through depop/paypal with buyer protection. Even when your product doesn't get sold, you wouldn't have to pay for anything. This includes your email, credit card, and bank account. However, once a sale is made, Depop instantly collects 10% of the total transaction amount, plus the shipping cost. Alternatively, don't price too high either because it can also dissuade customers from buying your product. Use the depop fee calculator to make sure you have your desired profit. Id had some experience selling through eBay when I was in high school, mainly slinging relics from my dads basement: a great-aunts old mink coat, a lone barstool, a sky blue iPod Nano. The way you optimize your listing pages can have a huge impact on your sales, so follow these best practices for adding listings to your Depop store. I received a notification and email from Depop of a sale confirmation and the USPS shipping label. Do you want to sell on Depop but dont have the time? You keep hearing of how important Depop packaging is, but you may wonder how far, Are you trying to make a decision if eBay vs Depop is the right place, Selling on Depop and trying to get started in the reselling game can be a. FAQs will be removed. Everytime they purchase with PayPal i get charged the ~10% deduction from fees AND Depop Limited. Sustainability; Blog; About; Sell on Depop; Jobs; News . 80. This is another reason I ship with Depop whenever there is a free shipping promotion I dont have to go back and update all the listings that I am shipping with Depop so I can take advantage of the promotion. Home. I contacted the buyer and she told me the email address that the payment went to. This can help to alleviate some of the strain of shipping costs, as higher shipping costs can be a deterrent from purchasing and getting the sale for some people. They are entrepreneurs, pushing fashion forward in so many different ways. But i did the math and it averages out to about 20-30% loss on fees for Paypal compared to 10-15% on Depop Payments. Does anybody know if I will get my 90 back? Unlike Etsy, Depop does not charge listing fees. Your Depop username @username. Press J to jump to the feed. 21-year-old Amelia's Depop account was hacked by a fraudster, The scammer sent messages like this one to other Depop users from Amelia's account, Emily Goold, 21, told the BBC a fraudster hacked her Depop account and advertised a 350 Moncler jacket, Blending the look and social elements of Instagram with the buy-and-sell format of eBay, 90% of Depop's users are aged 26 or under, On the dark net marketplace White House Market, "premium" Depop accounts are being sold for $5. Its also a good place to keep yourself motivated and promote your page to other enthusiastic Depop fans. Step 8: Once you complete all the above steps, the final step is to add four images and one video (video is optional, but we recommend you upload one) of your item. Youll also need to add a description, five hashtags, your location, a relevant category, shipping information, and the price of the product. Requests for feedback on your shop, requests for item authentication, and posting milestones/achievements MUST BE POSTED IN THE DESIGNATED WEEKLY THREAD. How long do you have to be inactive on Depop? Then, tap on 'Set up your shop'. Leave the Archive. Both in the U.S. and both depop payments. As long as you met the criteria for buyer protection ie sent the payment via goods/services or paid an invoice etc you should be ok. Paypal give the seller 10 days to provide a tracking number that proves delivery of the item to you and if not then you should get your refund, if the seller does not refund then paypal does under their buyer protection scheme. While a Vice investigation first highlighted the problem in May, there is now evidence that account logins are being sold across multiple dark web "marketplaces". Posted on. Depop took the listing down within 12 hours and reset her password, but Ms Goold says such incidents are becoming commonplace. After shipping costs, I reclaimed roughly $20. Depop currently doesnt have their own payment system, so all purchases go through PayPal, whether the buyer payment is made with PayPal balance or Debit/Credit card. This is a common tactic used by people selling second-hand items online, to prove that the photos were not stolen from another listing. Between classes, an unpaid internship, and a part-time teaching job, my bandwidth was stretched to its limit. Depop charges a 10% selling fee for sales on the platform. All Rights Reserved. The following is a sponsored link. When you land on a style that works for your followers, stick with it. For sales under $15, you pay a flat rate of nearly $3, but for sales above $15, the platform takes 20% of your total sale. Repeated violations will result in a ban. If you are new to selling on Depop, you will need to have a Paypal account and verify your information. Depop, Poshmark, eBay, etc) are not supposed to be refused and that they are to accept as is. The BBC is not responsible for the content of external sites. The firm confirmed that credential stuffing is a big part of the problem. When it comes to print-on-demand service providers, we recommend Printful and Printify. We'll just need you to confirm: The email address linked to your Depop account. Any post that does not adhere to them is subject to removal. So here is my tip when dealing with postal office workers be kind, courteous, respectful, even when they are not. Selling your items on Depop is a simple process. Options. I had a similar thing happen to me through eBay a few years ago with some concert tickets, the seller had completely deleted their account after I'd sent money but eBay refunded me the money as I had buyer protection etc it took a couple of weeks but they resolved it in the end! For example: if i have a shirt that i sell for $10 (free ship) and a buyer pays with Depop Payments, my take home would be $9 because of the fees. A week later they have opened a dispute saying this was an unauthorised payment? The cost of shipping depends on the weight/size and Depop gives you examples of items that you should be able to fit with each size, however, these are not exact. Depop Fees. It was too good an opportunity to pass up. This is normal if you are new to selling to establish that you are a trustworthy seller. Rather Depop shipping is included in the price depends on the individual seller. Step 5: Enter your First name, last name, billing address, and tap on Next. Your PayPal account is connected to your Depop account. Your recipient will need to pay their local Post Office the amount due to receive their package. The rest is up to you. I recently purchased an iPhone through Depop for 300, made sure to check with the seller that they would send next day signed for/tracked delivery and paid safely through depop/paypal with buyer protection. I also received an email from Paypal a receipt of fees paid to Depop. We have sold on other platforms where the buyer asked to cancel the order but Paypal does not refund seller fees. We are compensated for referring traffic and business to Amazon and other companies linked to on this site. if(typeof ez_ad_units != 'undefined'){ez_ad_units.push([[300,250],'fulfilledmerchant_com-leader-1','ezslot_8',127,'0','0'])};__ez_fad_position('div-gpt-ad-fulfilledmerchant_com-leader-1-0'); Make sure that you get a refund from both Depop and Paypal. Is it likely that I'll win my money back without the screenshots attached? You can always consider processing your international shipment online, where you can click and ship and schedule a pickup. Once youve created an account on Depop, the next step is to connect your PayPal account to start receiving payments of your sold items. For example, if you Heres How to Responsibly Donate and Repurpose Your Castoffs. Founded in the U.K. in 2011, Depop lets people buy and sell used clothes through its . There are many things you should know before selling on any marketplace. Shipping rates have gone up in the past and I have not noticed a decrease in sales but the closer a package (more than 50% of my shop items need a priority label) gets over the $10 mark the scarier it gets for charging for shipping because that is a big chunk of shipping costs for some customers to swallow. So i would have one transaction for the item i sold, and a second transaction that just charges for Depop Limited. These 6 Tips Will Help. If you have any suspicion of your account being compromised, make sure to change your password for both Depop and Paypal. They are inclusive, diverse, progressive and creative. Ms Strike counted at least three Depop users who made unauthorised payments of 50 to the scammer. Theyre either thrifted, fast fashion, or from independent designers. 1. The Depop fee will come off the total so keep that in mind for lower priced items it may come into your profit margin if you are not careful. The person paid via goods as PayPal took a percentage. I'm now waiting for the seller to respond but I highly doubt they will if they've gone ahead and deleted all their accounts. When finished, tap on Post listing. A collective of individuals who inspire and grow with their evolving style and values. If your item weighs over 1b or 16 ozs then it moves into the priority category which means that you can use priority boxes that are free to use. Step 2: Tap on the Setting icon from the top right side of the screen. Incentivizing your potential customers with free shipping may seem like a simple and effective way to get them to buy, but shipping heavy (and costly) items like shoes could eat into your profit more than you anticipated. Want to Shop More Sustainably? Why Etsy dropped $1.6 billion on Depop. That's so bad, the other person must know exactly what they have done. And my balance wasnt negative either. Recently I got the first person that paid with the PayPal button. I listed an item on depop and some one messaged me saying what's your pay pal i will pay and for next day delivery and can I send it to 'their Mrs address' They did so I sent it next day delivery. Although USPS states priority shipping insurance is included for $50, according to the Depop shipping section in the app it appears to be up to $100. Gabbysheidy. However, the funds from the buyer did not show up on my Paypal account. You can certainly ship on your own. Then, tap on 'Set up your shop'. To keep proof of postage, send the item to the address on the in-app receipt. First Class International Shipping is usually up to 4 lbs, after that you move into the priority category which can be a huge jump in pricing, 3. So I'm somewhat new at selling on depop, I've only sold a couple of items but all those times it went smoothly because they used depop payments. Ah I see. It has also only made headway in the Australia, Italy, the UK and US, with the last two countries responsible for about 70% of downloads in 2020 and 2021. Below is a simple chart that shows how it works. Consistency is key. by Stiletto Socialite | Jun 16, 2019 | Depop, Last Updated on November 7, 2021 by Stiletto Socialite. So if you are not using a priority box that you know is within the guidelines then you will have to break out the measuring tape, and its really easy to calculate or try this calculator that does it for you. As a general rule, its best to offer free shipping promotions on lightweight items like dresses or shirts but to avoid it on heavier things such as shoes or winter coats. Consider Shopping Secondhand. The firm, founded in 2011, told the BBC that although the number of its users increased nearly two-fold to 26 million last year, it had seen a 50% decrease in account "takeovers" since its campaign began. Open the Depop app and tap on the 'Profile icon' located at the bottom right of your mobile screen. It's a pain, I hate PayPal payments. You can either agree to the refund, or not agree. Also the depop profile has blocked me. However, I can tell you that I have seen PLENTY of USPS employees use priority tape on priority boxes, just saying. A listing page is where the customers view a product. With an effective product description, you can convince the customer to click the Buy now button. screenshot of the completed refund in your PayPal account) You can refund your buyer directly from your PayPal account (via . As always, be kind and communicate calmly before anything else. Also PayPal takes a small fee the same as the depop transaction fee but PayPal takes that fee directly depop does it when they send the money in ur account. If you are still not for sure you can always try free shipping then test not doing free shipping, many sellers just build their Depop shipping in the price of the item. But Blueliv found that login details for several thousand hacked Depop accounts are being advertised for as little as $1.05 (77p) each on the dark web - a part of the internet that is only accessible using specialised tools. Pricing is another important aspect when it comes to selling. Sydny Sky, Depop seller, phone interview, October 28, 2020. Update or re-download your Depop app to the latest version. Bars, restaurants, and clubs required spending at least $50, so trying to plan a fun night out always boiled down to Can I afford this? Then I found a way to sustain my lifestyle of bar hopping, morning matcha lattes, and even a trip to Tokyo: selling my clothes on Depop. In 2021, Depop became a wholly-owned subsidiary of Etsy - the global marketplace for unique and creative goods - and continues to operate as a standalone company. Step 3: Fill out the basic details and then click on Next. It can have a big impact on whether or not people decide to buy your items, even if youve uploaded high-quality pictures and written a detailed product description. Enter the 6-digit code sent by Depop to your phone number. Tap on the Setting icon from the top right side of the screen. Step 3: Write a bio about your shop and what youre selling and tap on Next. can someone explain why I was charged $13? Please make sure you've read the community rules, and that your post follows our posting guidelines. Any help would be great thanks, So there is basically nothing I can do I have lost my item and the money? since theyre all different numbers. eBay vs Depop: Which is better for selling? This is a place where anyone should feel safe to show up as their full selves and feel good about the style choices they make. But Aman Johal, director at law firm Your Lawyers, which specialises in consumer action claims, says the platform needs to act urgently, "particularly given its relatively young user base, where the duty of care is greater". It should have no effect on the deliverability of your packages. Please contact the moderators of this subreddit if you have any questions or concerns. Communication is key with your buyer to let them know whats going on and that you will have to wait to ship their package until the payment is cleared. Write a bio about your shop and what youre selling and tap on Next. This content may be old or outdated. So, in order to sell on Depop, you will need a PayPal account to connect to Depop. You have two options as a seller before you actually give the refund. A sub for discussing all things Depop. My wardrobe staples are mostly basics like leggings, jeans, coats, T-shirts, and shoes, with a couple of statement pieces that I swap in and out every season. They will email you once an agent is available so make sure to have your email notification on. Depop is powered by a team of around 400 people, dedicated to our mission of fashion for a better future. If this is the case, you need to wait 7-10 business days. However, unlike Poshmark, Depop charges you additional fees. Music. As a seller, you must update your account that you are shipping with Depop to qualify. It was removed by the firm in a few hours and her password was reset. If you want extra proof just take a quick video on your phone as your proof until tracking is updated in the app and/or the package is successfully delivered then delete the video. The phone did not arrive after 2 days even though the seller said they'd send it next day-delivery, and upon trying to message them to ask for the tracking number, they had deleted the item listing AND their account altogether making them unreachable. Please read rules before posting. Our 10% fee is in place to keep the app up and running, release new features, provide Buyer and Seller Protection and pay our employees. Fast responses, quick shipping, and a few good reviews can seriously boost your credibility as a seller. Whats more, the information on the most common issues with Depop and Paypal can be hard to come by. Emily Goold, 21, a journalism student in Tewkesbury, was scared when her account was hacked and a fraudster posted a listing for a 350 jacket. Anything from plain tees to one-of-a-kind clothing has a placeyou just have to find your audience. It can sometimes take all the money in the bank just to get started, and you may not see any returns for a while. It's a pain, I hate PayPal payments. The company is headquartered in London, with offices in Manchester, New York, Los Angeles and Sydney. Work-flow can help the Cash-Flow. 2023 Wirecutter, Inc., A New York Times Company, How to Sell and Buy Secondhand Things Online Without Getting Scammed. Paypal will in fact send you an email saying the payment from your buyer is on a temporary hold. You are viewing the PayPal Community Archives. I never received the payment because the payment was processed to his Paypal account!if(typeof ez_ad_units != 'undefined'){ez_ad_units.push([[300,250],'fulfilledmerchant_com-large-leaderboard-2','ezslot_7',126,'0','0'])};__ez_fad_position('div-gpt-ad-fulfilledmerchant_com-large-leaderboard-2-0'); The moral of the story is this: If you are logged on to Depop on multiple devices, check that all devices are connected to the same Paypal account if you also have multiple Paypal accounts. They're basically charging you the shipping and depop fees directly since the customer paid directly to you through PayPal whereas if the payment goes through depop, depop takes its cut before giving the rest to you. Please keep in mind that if you didnt describe your item fully, you might have to refund the payment to the buyer of your item. Try modeling the clothes you want to sell. ", Depop says train seat crop top violates its terms, 'I made 1,265 selling my clothes second-hand', Bakhmut attacks still being repelled, says Ukraine, Saving Private Ryan actor Tom Sizemore dies at 61, US lawyer jailed for murdering wife and son, The children left behind in Cuba's mass exodus, Xi Jinping's power grab - and why it matters, Snow, Fire and Lights: Photos of the Week. Your description must disclose that you are working with a third-party to source and manufacture your products. Below is a simple chart that shows how it works. If you, as the seller, agree to the refund, then you will give the refund to the customer. REMINDER: ALL DEPOP USERNAMES MUST BE HIDDEN. then you will give the refund to the customer. And what is depop limited? Shipping with Depop internationally vs. domestically is different in a few ways. As a part-time Depop seller, I have to streamline my activities and anything that cuts a step out or makes me more efficient is saving me money in the long run. If you do not want us and our partners to use cookies and personal data for these additional purposes, click 'Reject all'. AOC under investigation for Met Gala dress, Mother who killed her five children euthanised, Alex Murdaugh jailed for life for double murder, Zoom boss Greg Tomb fired without cause, The children left behind in Cuba's exodus, US sues Exxon over nooses found at Louisiana plant, Sacred coronation oil will be animal-cruelty free. However, we recommend you shoot a video of your item as well to give Depop shoppers a better idea of how your product looks in action. Hone your style, and your audience will find you. This is less of an issue with Depop shipping but can be a key factor if you are choosing to ship on your own. It all hangs on whether paypal agree that the transaction was unauthorised. This can give your listing an edge over competitors. Also the Depop limited DOES NOT charge me monthly/regularly, it only shows up EVERY TIME someone buys my clothes through Paypal. However, shipping with Depop can be expensive. One was charged 0.06 more than the other for the fee. "You always know somebody who's had a Depop horror story. So here is your guide to Paypal payment issues you may run into with Depop, what you need to do and how to prevent it from happening in the future. We independently review everything we recommend. Listing an item on Depop is completely free. Labels are generated by the carrier and sent back to Shippo for you to print. Also, if an item is already being sold by other sellers on Depop, search for similar listings to see what items like yours sold for and try to price your item for slightly cheaper than the rest. Taking quality photos of your items from every angle is crucial because the first thing that buyers are going to see in your listing are its photos and videos. "I felt sick - I scrolled and scrolled through hundreds of messages people had sent the scammer," she says. Link to your social media account and tap on Next. We use cookies to ensure that we give you the best experience on our website. why did I get charged different payment fees? When the money has been transferred, you can move it over to your bank account if you wish. Her account has a whopping 184,000 followers and counting, and selling through the app is Shorts full-time job. Possibility 3: Buyer internationally cancelled the payment They are entrepreneurs, pushing fashion forward in so many different ways. If at any point you have to give a refund to the buyer, heres how the refund process works on Depop sellers. If you would like to customise your choices, click 'Manage privacy settings'. Fiona Short, a UK-based owner of a popular Depop shop called Fifis Closet, told me she was drawn to the app for similar reasons. Thanks to our tiny living spaces, hanging out with a girlfriend usually required sitting next to a pile of junk on the bed or quietly shifting a trash bag of unwanted clothes to the other side of the sofa. Press question mark to learn the rest of the keyboard shortcuts. Make sure your clothing is the focal point of the picture by keeping the . If you need tips with a step-by-step guide, check out our post below. The ability to ship up to 15.99 ozs for only $4.75 as a flat fee is great because it can really expands what I am able to ship.