The sales rep promised that I had nothing to lose and that I can try it for 30 days and can cancel without any penalties. So not only was I billed WITHOUT my consent, but then they refused to refund more than half. This is very dishonest company with deceptive business practices. Learn more about your rights as a consumer and how to spot and avoid scams. Avoid this outfit as they will make your life miserable. I have proof of all deductions after I cancelled. FTC Staff. Get the truth here. eMerchantBroker.com. eMerchantBroker lacks options for agencies to integrate payment platforms with processing hardware and payment gateways, which limits the speed at which a debt collector can collect the past-due payments its tracking down. The debt collector refers to themselves as an investigator, or that they will contact the investigator on your case. This company hires predatory sales people, arent up front about fees and raped my bank account. Comp Admin Fee $9.95 They, by their own admission, billed me for numerous new and unauthorized charges that were not in my contract, and then sent me an opt out form 2 FULL DAYS AFTER the charges cleared, and refused to refund my account or cancel my service in light of their unscrupulous activity. That said, rather than try to sign you up for an overpriced equipment lease, Durango offers terminals, PIN pads, and mobile card swipers for direct sale on its website, and its payments gateway is a proprietary product. Our proven investigation tools help us create fast and effective debt recovery services. eMerchantBrokers strictly long-term contracts and expensive early termination penalties can significantly hinder the ability of a new collection agency to flourish, and the payment processors reputation for misleading sales gimmicks doesnt help matters much. Merchant Card Advisors specializes in providing comprehensive merchant account services for high-risk businesses, including businesses in the debt collecting sector. My contract ends in January 2015 and I am looking forward to it. Additionally, merchants who sign up with TMS report finding themselves also committed to long-term equipment leases with early termination fees ranging from $350-$400. Your Merchant Cash Advances help commercial businesses succeed. Find legal resources and guidance to understand your business responsibilities and comply with the law. They may require you to constantly have reserve cash in your account. Opinions expressed here are authors alone. Read more below to learn why we chose these options. Many other high-risk merchants are notorious for offering card readers and monthly gateway fees, but Durango helps new collection agencies set themselves up for affordable success by making its hardware directly for sale online. High-risk specialist for U.S.-based collection agencies. 844-868-8436, 877-664-9642, 877-599-2008, 407-544-3632, 814-351-0205, 888-667-0533, 844-378-7772, 386-478-4129, 850-391-2427. The following vendors dont currently make the cut for our list of best merchant account providers due to drawbacks like fees and rates, contractual obligations, and relative lack of products and services provided. YOU WILL BE SORRY! . This means that the process is fast. Your email address will not be published. Click here for more product information. Merchants can get more competitive contract pricing by instead going with a cheap merchant account provider. Home; Services Healthcare Services; Consumer Business Collections . Merchants Solution Group | Better Business Bureau Profile All Rights Reserved. the 24/7 support is fake, they never support you on weekends or after hours, NEVER finally i got my business closed and I was lucky someone bought my POS, because otherwise i had to pay 950 USD to them for cancelation, the funny thing is when i transferred the pos system to the other company name (the company that bought it) nobody told me that i should request a cancelation form to cancel my account, SO i ended paying 67 USD a month after the system was transferred and being used by their new client Finally i sent the cancellation form beginning of the month, 20 days later i called them and they said yes we received it, but you will be charged for the next month (67 USD) because that is our policy PLEASE NO ONE CHOOSE THIS COMPANY, THEY ARE REALLY BAD, THEY WILL STEAL YOUR MONEY AND YOU WILL KEEP PAYING THEM EVEN AFTER YOU END YOUR CONTRACT WITH THEM. Because of their undisclosed fees and charges I ended up paying more than my previous company. 53 of these reviews are positive, while the remaining 5 reviews are negative. All feedback, positive or negative, helps us to improve the way we help small businesses. What out business owners out there about this Merchant Solutions. Every review above has happened to me too exactly like the above. Credit & Debt Collections Merchant Services - DigiPay Solutions The Merchant Solutions also appears to resell the products of First Data (Fiserv). Signature not by me, computer generated. When you should have paid 1.62. In light of the companys complaint total and resolution ratio, we have adjusted the BBBs rating to a C for the purposes of this review. We can also provide the tools that you need to generate financial reports for any money passing through your merchant account. Required fields are marked *. Los Angeles Debt Collection - Credit Consulting Services Home Blog High-Risk Merchant Accounts The Best Merchant Accounts For Collection Agencies & Debt Collectors, Save money on credit card processing with one of our top 5 picks for 2022. Example: If you have a sale that is then multiplied by the discount rate, and it comes out to 1.62222, you will pay them 1.63. You should double-check with the service provider/financial institution directly as well as obtain independent financial advice prior to making any financial commitments or business decisions. Monthly Processing Range Phantom debt collectors impersonate law firms | Consumer Advice Please refer to our Advertising Disclosure to learn more about how we earn compensation from affiliate partnerships and how we maintain our independent editorial integrity. Debt Collection Industry and Merchant Accounts The path toward getting your collection agency off the ground is rife with hurdles that take the form of legal obligations, a complicated and sometimes bleak industry reputation, and the constant risk of interruption to your businesss revenue. It isnt just the finances of your business that they pay attention to either. So, its no surprise that banks often deny them merchant accounts. Learn more about the new debt collection rule. They do not inform you before they process the money out of your account, Which in my opinion is bad business practice. I was never told about a restocking fee and some other charge until I got ready to cancel. In addition to its support for merchants who may be on the TMF or MATCH List, Durango also works to prevent chargebacks in the future with multiple reputable anti-fraud services. Requirements: 600+ credit score, 12+ months in business and $100,000+ revenue. EMB serves both traditional and high risk businesses, and has already helped thousands of hard-to-approve merchants to get the best for their business. PaymentClouds repertoire of POS solutions, card-present and card-not-present processing options, and focus on eCommerce makes it a great choice for both new and slightly more established debt collectors. Merchant Mavericks ratings are editorial in nature, and are not aggregated from user reviews. PaymentCloud doesnt publically disclose its pricing on its website, which can make it more difficult for new collection agencies to accurately project their startup costs. The types of collections that different agents and agencies deal with, though, can vary widely. What Debt Collectors & Collection Agencies Need To Know About Payment Processing, 6 Tips For Getting Your Collection Agency Merchant Services Approved. This is why we want to help you get the right debt collection merchant account from the very start. I tried to cancel but they said when I signed up it would automatically renew for two years and I could not cancel for another year. The majority of Americans use loans, credit cards, lines of credit to pay for their lifestyles. Garbage company. The Merchant Solutions homepage previously advertised a $1,000 Savings Guarantee, stating If we cant save you money on processing, well give you $1,000! The creditor may also hire a debt collector or sell the debt to someone who may try to collect the debt. If you want to pay unregulated fees like a $9.99 a month regulatory fee and a $6.95 monthly data insurance fee and a $150.oo yearly anuall PCI FEE this is the processor for you.. Nasty contract . Help us to improve by providing some feedback on your experience today. If your business has been turned away and you need to process credit card payments, you can turn to a reputable merchant account provider like emerchantbroker.com. Credit card processing for debt collection agencies Consider whether your agency is a relatively low- or high-volume operation, whether you function as an eCommerce or brick-and-mortar business, your chargeback history, and the pricing plans you prefer before you decide on a collection agency merchant account. Processing statements are intentionally complicated so that they can overcharge you. Amazing! These people are down right crooks! A recent negative review mentions poor sales techniques: Merchants that are worried about undesirable fees being added to their contracts should review which contract terms to avoid. The debt collection agency industry is one that grossed over $10.4 billion in 2013, domestically, collecting $55.2 billion in acquired debt, and these numbers just continue to grow with every passing year (approximately 15% each year since). Why would we want a service we couldnt use? Worse company ever. We were charged a $350 restocking fee after being told there would be NO FEES. This Post Might Help: Best Restaurant Merchant Accounts. Copyright 2020 eMerchant Authority | Website by JM Marketing. In addition to its storefront payment processing services, The Merchant Solutions also dedicates a portion of its website to advertising its virtual terminalandpayment gateway services. Help with PCI compliance is a godsend for businesses that operate in the highly regulated collections industry. According to The Merchant Solutions complaints filed on this site and elsewhere, TMS appears to offer a standard contract of three years with automatic renewal, an annual fee of $79, a PCI compliance fee of $99, and an early termination fee of $395 or more. They are crooks. They never have any answers and are only looking for ways to disconnect you. After saying, I DID NOT SIGN FOR, I DO NOT WANT, AND FURTHERMORE NEVER RECIEVED A TERMINAL FOR A TERMINAL ACCOUT I DID NOT OPEN, BUT I AM AND HAVE BEEN GETTING CHARGED FOR THE PAST 10 MONTHS.I am no closer to solving this problem.
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