When you book on board, you have a much better opportunity of receiving the stateroom or suite that best suits your traveling style; this includes preferred accommodations on our mostpopular and unique itineraries. Previously with RCCL and with Carnival I have never run into this. PERSONAL TRAVEL IDENTIFICATION REQUIREMENTS. These numbers are provided for emergency use only; please do not call unless it is your day of departure and you are experiencing a delay. To learn more about Holland America Lines ongoing commitment to environmental stewardship and conservation in all of our operations, visit hollandamerica.com/sustainability. Reducing waste:Our waste management approach focuses on reducing the volume and toxicity of waste we generate. Not everything you buy is going to be on board. The thing we like about the Beverage Cards is you get a receipt, I check to make certain the amount is correct and then throw away the old one. In addition, Holland America Line will honor any pricing or amenities that your travel advisor extends in addition to your onboard offers. We anticipate that your stateroom will be ready at approximately 1:00pm. If you require the regular use of a wheelchair, we recommend that you bring your own wheelchair with you. Also, please note that scooters and wheelchairs weighing more than 100 pounds without the battery are not allowed to be transferred from the ship to tender and/or from tender to shore. I guess we will postpone booking as many shore excursions as possible so we can use our shipboard account and hope none of the tours we postpone are sold out. This isn't our first cruise together. of people and the oceans we sail upon.
Onboard Credit: How to Get It, Where to Spend It - Cruise Critic Youth Staff cannot assist in the washroom in any way.
Holland America Line ship. You will claim your luggage when you arrive at your final airport destination. Early Booking Bonus Offer and its parts are neither transferable, substitutable, nor redeemable for cash. Any wine or champagne supplied by the Holland America Line to you is not subject to a corkage fee. You can't really reserve the OBC to pay for those gratuities since any charges to the account will subtract from the balance on the day they are incurred. Receive our most popular amenities - Shore Excursions, Signature Beverage Package, Specialty Dining, and our most popular Wi-Fi - included in one premium cruise package. No additional deposits will be due until final payment. Choose from a festive multi-course affair, a quick casualdinner for two or an intimate meal in the privacy of your stateroom. I travel for both business and pleasure, and hotels and rental car companies have signs on their counters explaining the holds, and the implications of the holds for debit cards. Tips? In addition to twice daily routine doctors hours, medical services are available 24 hours a day. We ask that you take the same simple efforts to conserve water and energy as you would at home, and that you refrain from introducing foreign objects or liquids to the toilets. Limitations apply. And I have been successful with just putting gambling money on room account and then cashing out at casino. Holland America Line has recently won the following environmental honors: Green Gateway Award: Port of Seattles Green Gateway Partners Award program, 20102016, and the Technology Innovator Award in 2015, Blue Circle Award: Port Metro Vancouvers EcoAction program for commitment to sustainability, 20102014. These will be used first and are not refundable. At the center is Music Walk: an exclusive collection of performances. Ground transfers may be purchased between select major airports and the ship and from ship to select major airports on the day of embarkation and disembarkation only, as well as airport to hotel and hotel to airport in Anchorage and Fairbanks.
It's been my experience that you don't have to do anything. If Holland America Line, due to any cause whatsoever, is liable for loss of, damage to or delay of your property, the amount of Holland America Lines liability will not exceedUS$250 per bag, per guest up to a maximum of two bags per guest for sailings 14 days or less, or up to a maximum of three bags per guest for sailings 15 days or longer. Please complete the Online Check-In process at. If Holland America Line does not receive the flight information, you will not receive the transfer and will be ineligible for reimbursement of this service. Started October 12, 2018, Copyright 19952023 The Independent Traveler, Inc. Although we endeavor to make sure these companies comply with legal requirements, we cannot guarantee all are ableto provide facilities that are accessible to persons with disabilities. Additional communication instructions can be found on board the ship in your stateroom information directory. I'm not sure why this "issue" crops up every other week, and people go berserk. Started October 12, 2018, Copyright 19952023 The Independent Traveler, Inc. Download the app before your cruise, log in, and immediately start using Navigator. Changes to your already confirmed flights (change fees and differences in fare may apply). Mariner Society loyalty members can enjoy an additional early booking bonus of up to $400 Onboard Credit per stateroom when you book within 90 days of a new season launch. In addition to watching the Safety Video, please read the Safety information located on the back of your stateroom/suite door. My experience has been the same as Krazy Kruizers. Your travel advisor can provide you with additional information if you are interested in this option. Once youve completed Online Check-In at www.hollandamerica.com, retrieve your digital boarding pass via the app to expedite embarkation at the pier. Go to the Navigator App and upload a photo.After you have completed the Online Check-in process, please print a Boarding Pass or access your electronic boarding pass on Navigator. Passports or Western Hemisphere Travel Initiative (WHTI) compliant documents are required for cruises to Alaska, Bermuda, Canada, Caribbean, Hawaii, Mexico and the Panama Canal. If all three are on the same account, it will be credited to that account. Vaccination requirements change frequently. During the voyage, a safe to store your valuables and important documents is available in your stateroom. Please note that our staff and crew are not permitted to handle your oxygen and/ or oxygen equipment during the embarkation and disembarkation process, thus you must be able to handle your supplies if you bring your own. For your convenience Holland America Line has partnered with two luggage transport services for your convenience. Or just add any leftover amountto your onboard gratuities. I can see this is one cruise where we wont be splurging on extras. U.S. and Canadian citizens ages 16 and above may present one of the following valid WHTI-compliant documents: travel.state.gov/content/passports/english/go/checklist.html. Do Not Sell or Share My Personal Information. Holland America Line assumes no responsibility for the items listed above. Holland America Line's 150th Anniversary celebration Regarding the children, what I was told by HAL is (oh, BTW, I have a 13-year-old son who is a child with autism and, while very high functioning, still has some autistic tendencies, coupled with ADHD) that there were two ways to approach this. We just had a not great OBC experience on the Koningsdam It actually was great, buit we were given a lot of bad and conflicting information by Gues Immigration Questionnaire & Online Check-In: Each individual guest is required to complete the questionnaire in Online Check-In to obtain Express Docs. Motion sickness medications are available for purchase onboard. The Promo Credits line is where your Future Cruise, Stockholder, and quick booking credits are combined into one credit. Wi-Fi Premium Package: All onboard Internet usage is subject to Holland America Lines standard policies, which may limit browsing of some sites due to network security and bandwidth usage. Plastic water bottles are not allowed. Plus, I do not think they really want to take the time to check each account onboard to enforce the restrictions HAL places on some OBC. Some clearances will require face to face inspections, details will be communicated to you onboard. For questions about your service or about billing, please contact your home network customer service. It provides information on what to do in case of an emergency, as well as the routes to your Muster Station.
Holland America Tweens: Nukeball, Xbox Tournaments, and Olympic relay races along with theme parties Brave the Night, Mysterious Spy Night and Country Carnival ensure that guests ages 7 - 12 years look forward to each day at Club HAL. I don't have to hope that they credit it to the right place. The medical staff on board is not available for daily care unless an individual is hospitalized in the ships Medical Center. Therefore, you can shop with confidence knowing these merchants are committed to stand behind your purchases. Our dedicated shore excursion Reservation Agents and onboard staff offer expert support. Guests who have not completed the required check-in prior to departure time are subject to denied boarding. I just finished filling out our documentation for our cruise on the Zuiderdam on Sept 4, and was shocked to find out that HA puts a $420 per person hold on your credit card, and it doesn't matter whether that person has approval to purchase on their card. No additional deposits will be due until final payment. I don't want to judge anyone's finances, but I would be a little concerned travelling without a few extra thousands on the card for sudden emergencies. You will be able to leave a comment after signing in, By from local water, fresh uncooked salad greens or raw vegetables and sliced fruit that have been washed in local water, as well as dairy products such as milk, cream or ice cream products that have not been pasteurized. Heres how you can put Onboard Credit to good use: From fishing and wildlife encounters in Alaska to hot springs in Iceland and horseback riding in Half Moon Cay, youre sure to find the perfect excursion as you explore destinations and ports of call. Please Note: Some airlines have restrictions concerning traveling with oxygen and oxygen containers. Working directly with the carrier is important, as the airlines are usually able to arrange alternative flights. Generally, one liter of alcohol per person may be entered into the U.S. duty-free by travelers who are 21 or older, although travelers coming from the U.S. Virgin Islands or other Caribbean countries are entitled to more. Plan to be at the airline counter at least two hours before flight time for domestic flights and three hours before flight time for international flights. In that case, Holland America Line will give guests an onboard credit with a value of 110% of the difference between the original booked fare and the lower fare. In the absence of running water, use alcohol-based hand sanitizers to protect your health. To book, or for more information, simply visit your Future Cruise Consultant. Items that should be registered generally include those not manufactured in your country. The point that I was making is that had she not had an AE, they probably wouldn't be able to hold it on a regular card because she had just paid for the cruise and airfare for all seven of us and a (typical/average) regular credit card may not have had that high of a limit. Try the Dive In, located on the Lido Deck, featuring hamburgers and hot dogs. Keep it with you at all times and if possible, leave all medication in its original container, and carry a list of the prescription names, dosage amounts and times taken for all medications. The day you board, Holland America Line places an initial hold on your credit or debit card for $60 per person per cruise day ($30.00 per person per day for cruises longer than 25 days). Registering Your Valuables: We strongly recommend that you register your valuables with Customs before leaving home. Countries participating in the VWP are: Andorra, Austria, Australia, Belgium, Brunei, Czech Republic, Denmark, Estonia, Finland, France, Germany, Greece, Hungary, Iceland, Ireland, Italy, Japan, Latvia, Liechtenstein, Lithuania, Luxembourg, Malta, Monaco, the Netherlands, New Zealand, Norway, Portugal, SanMarino, Singapore, Slovakia, Slovenia, South Korea, Spain, Sweden, Switzerland, Taiwan and the United Kingdom. Check with your health care provider at least six to eight weeks prior to departure, as vaccination requirements and recommendations may change.
America Please speak to the Future Cruise Consultant regarding other amenities for these voyages. Please contact Ship Services for further information.