Violating The Shopper Policy. But Amazon have asked me other questions which are not relevant to my orders. your account is at risk of deactivation late shipment Though I am planning to send all my Inventory to FBA, I will continue focusing on customer queries in timely manner. Privacy Policy. Last 2 days I had a risk of deactivation warning on my account because of Late Shipment Rate, it went up 18% since I was not able to confirm shipment for 2 orders. 2. Greater detail on the steps you have taken to prevent buyers receiving defective items going forward. Refund complaining customers or offer replacements. Spend some time making a list of all the issues and why they happened. Late Shipment Rate : r/AmazonSeller - reddit Greater detail on evidence or examples that demonstrate that your account has complied with our policy. your account is at risk of deactivation late shipment Greater detail on the root causes of buyers receiving different items. However, to my disappointment, all of the rival Amazon experts who harassed me through the forum immediately restarted their business of pocketing thousands of dollars a day through the forum as soon as my free assistance was no longer available. .c_dVyWK3BXRxSN3ULLJ_t{border-radius:4px 4px 0 0;height:34px;left:0;position:absolute;right:0;top:0}._1OQL3FCA9BfgI57ghHHgV3{-ms-flex-align:center;align-items:center;display:-ms-flexbox;display:flex;-ms-flex-pack:start;justify-content:flex-start;margin-top:32px}._1OQL3FCA9BfgI57ghHHgV3 ._33jgwegeMTJ-FJaaHMeOjV{border-radius:9001px;height:32px;width:32px}._1OQL3FCA9BfgI57ghHHgV3 ._1wQQNkVR4qNpQCzA19X4B6{height:16px;margin-left:8px;width:200px}._39IvqNe6cqNVXcMFxFWFxx{display:-ms-flexbox;display:flex;margin:12px 0}._39IvqNe6cqNVXcMFxFWFxx ._29TSdL_ZMpyzfQ_bfdcBSc{-ms-flex:1;flex:1}._39IvqNe6cqNVXcMFxFWFxx .JEV9fXVlt_7DgH-zLepBH{height:18px;width:50px}._39IvqNe6cqNVXcMFxFWFxx ._3YCOmnWpGeRBW_Psd5WMPR{height:12px;margin-top:4px;width:60px}._2iO5zt81CSiYhWRF9WylyN{height:18px;margin-bottom:4px}._2iO5zt81CSiYhWRF9WylyN._2E9u5XvlGwlpnzki78vasG{width:230px}._2iO5zt81CSiYhWRF9WylyN.fDElwzn43eJToKzSCkejE{width:100%}._2iO5zt81CSiYhWRF9WylyN._2kNB7LAYYqYdyS85f8pqfi{width:250px}._2iO5zt81CSiYhWRF9WylyN._1XmngqAPKZO_1lDBwcQrR7{width:120px}._3XbVvl-zJDbcDeEdSgxV4_{border-radius:4px;height:32px;margin-top:16px;width:100%}._2hgXdc8jVQaXYAXvnqEyED{animation:_3XkHjK4wMgxtjzC1TvoXrb 1.5s ease infinite;background:linear-gradient(90deg,var(--newCommunityTheme-field),var(--newCommunityTheme-inactive),var(--newCommunityTheme-field));background-size:200%}._1KWSZXqSM_BLhBzkPyJFGR{background-color:var(--newCommunityTheme-widgetColors-sidebarWidgetBackgroundColor);border-radius:4px;padding:12px;position:relative;width:auto} Greater detail on the actions you have taken to resolve buyers receiving different items. Also, if you're ever in doubt about how to improve your account health, there is a yellow button in the upper right part of the account health page that says "Call Me Now", and it puts you in touch with an account health specialist. Common ruses include the-super-helpful-guru who is only here to scam, use of multiple accounts to decieve you, and the "my friend" based suggestions. Blaming your courier is also not a good strategy. If there is a pattern of negative comments, it can make a brand look unreliable, untrustworthy, or low-quality. 1. ._2a172ppKObqWfRHr8eWBKV{-ms-flex-negative:0;flex-shrink:0;margin-right:8px}._39-woRduNuowN7G4JTW4I8{margin-top:12px}._136QdRzXkGKNtSQ-h1fUru{display:-ms-flexbox;display:flex;margin:8px 0;width:100%}.r51dfG6q3N-4exmkjHQg_{font-size:10px;font-weight:700;letter-spacing:.5px;line-height:12px;text-transform:uppercase;-ms-flex-pack:justify;justify-content:space-between;-ms-flex-align:center;align-items:center}.r51dfG6q3N-4exmkjHQg_,._2BnLYNBALzjH6p_ollJ-RF{display:-ms-flexbox;display:flex}._2BnLYNBALzjH6p_ollJ-RF{margin-left:auto}._1-25VxiIsZFVU88qFh-T8p{padding:0}._2nxyf8XcTi2UZsUInEAcPs._2nxyf8XcTi2UZsUInEAcPs{color:var(--newCommunityTheme-widgetColors-sidebarWidgetTextColor)} How to Avoid Account Suspension on Amazon. - Linnworks Amazon is known for its fast shipping capabilities, therefore, late shipment rates of 4% or over can qualify you for automatic suspension. How do I reactivate my Seller-fulfilled offers? Late Shipment Rate, Used Item Sold As New, Not as . Its simple: follow the rules. Your explanation should include the following information: Evidence or examples that demonstrate that your account complies with our Order Defect Rate Policy. I'm switching to UPS and increased FBM orders for the next couple of weeks to get under the threshold. We cover Seller Central, Vendor Central, FBA, FBM, and more. ShopBack - Withdraw All Your Money ASAP - OzBargain Forums Will continuously review my action plan to meet Amazon policy changes so that I can make sure I am working complying with Amazon policies. Amazon Flex Ratings: About Standing, Reliability, & Deactivations These experts are mostly shady unskilled people with no legal background, who are advertising their services through the internet under a complete anonymity and requiring payments of several hundreds or even thousands of dollars for the most simple assistance involving suspended Amazon Seller Accounts, which grossly exceeds the retainer fees of even the most senior actual solicitors. 1996 sprint bass boat parts; Tags . If you believe there has been an error, please submit an explanation. ._3oeM4kc-2-4z-A0RTQLg0I{display:-ms-flexbox;display:flex;-ms-flex-pack:justify;justify-content:space-between} Is my account safe now? Very simply, it's Doordash saying you didn't do what you agreed to do. ._38lwnrIpIyqxDfAF1iwhcV{background-color:var(--newCommunityTheme-widgetColors-lineColor);border:none;height:1px;margin:16px 0}._37coyt0h8ryIQubA7RHmUc{margin-top:12px;padding-top:12px}._2XJvPvYIEYtcS4ORsDXwa3,._2Vkdik1Q8k0lBEhhA_lRKE,.icon._2Vkdik1Q8k0lBEhhA_lRKE{border-radius:100%;box-sizing:border-box;-ms-flex:none;flex:none;margin-right:8px}._2Vkdik1Q8k0lBEhhA_lRKE,.icon._2Vkdik1Q8k0lBEhhA_lRKE{background-position:50%;background-repeat:no-repeat;background-size:100%;height:54px;width:54px;font-size:54px;line-height:54px}._2Vkdik1Q8k0lBEhhA_lRKE._1uo2TG25LvAJS3bl-u72J4,.icon._2Vkdik1Q8k0lBEhhA_lRKE._1uo2TG25LvAJS3bl-u72J4{filter:blur()}.eGjjbHtkgFc-SYka3LM3M,.icon.eGjjbHtkgFc-SYka3LM3M{border-radius:100%;box-sizing:border-box;-ms-flex:none;flex:none;margin-right:8px;background-position:50%;background-repeat:no-repeat;background-size:100%;height:36px;width:36px}.eGjjbHtkgFc-SYka3LM3M._1uo2TG25LvAJS3bl-u72J4,.icon.eGjjbHtkgFc-SYka3LM3M._1uo2TG25LvAJS3bl-u72J4{filter:blur()}._3nzVPnRRnrls4DOXO_I0fn{margin:auto 0 auto auto;padding-top:10px;vertical-align:middle}._3nzVPnRRnrls4DOXO_I0fn ._1LAmcxBaaqShJsi8RNT-Vp i{color:unset}._2bWoGvMqVhMWwhp4Pgt4LP{margin:16px 0;font-size:12px;font-weight:400;line-height:16px}.icon.tWeTbHFf02PguTEonwJD0{margin-right:4px;vertical-align:top}._2AbGMsrZJPHrLm9e-oyW1E{width:180px;text-align:center}.icon._1cB7-TWJtfCxXAqqeyVb2q{cursor:pointer;margin-left:6px;height:14px;fill:#dadada;font-size:12px;vertical-align:middle}.hpxKmfWP2ZiwdKaWpefMn{background-color:var(--newCommunityTheme-active);background-size:cover;background-image:var(--newCommunityTheme-banner-backgroundImage);background-position-y:center;background-position-x:center;background-repeat:no-repeat;border-radius:3px 3px 0 0;height:34px;margin:-12px -12px 10px}._20Kb6TX_CdnePoT8iEsls6{-ms-flex-align:center;align-items:center;display:-ms-flexbox;display:flex;margin-bottom:8px}._20Kb6TX_CdnePoT8iEsls6>*{display:inline-block;vertical-align:middle}.t9oUK2WY0d28lhLAh3N5q{margin-top:-23px}._2KqgQ5WzoQRJqjjoznu22o{display:inline-block;-ms-flex-negative:0;flex-shrink:0;position:relative}._2D7eYuDY6cYGtybECmsxvE{-ms-flex:1 1 auto;flex:1 1 auto;overflow:hidden;text-overflow:ellipsis}._2D7eYuDY6cYGtybECmsxvE:hover{text-decoration:underline}._19bCWnxeTjqzBElWZfIlJb{font-size:16px;font-weight:500;line-height:20px;display:inline-block}._2TC7AdkcuxFIFKRO_VWis8{margin-left:10px;margin-top:30px}._2TC7AdkcuxFIFKRO_VWis8._35WVFxUni5zeFkPk7O4iiB{margin-top:35px}._1LAmcxBaaqShJsi8RNT-Vp{padding:0 2px 0 4px;vertical-align:middle}._2BY2-wxSbNFYqAy98jWyTC{margin-top:10px}._3sGbDVmLJd_8OV8Kfl7dVv{font-family:Noto Sans,Arial,sans-serif;font-size:14px;font-weight:400;line-height:21px;margin-top:8px;word-wrap:break-word}._1qiHDKK74j6hUNxM0p9ZIp{margin-top:12px}.Jy6FIGP1NvWbVjQZN7FHA,._326PJFFRv8chYfOlaEYmGt,._1eMniuqQCoYf3kOpyx83Jj,._1cDoUuVvel5B1n5wa3K507{-ms-flex-pack:center;justify-content:center;margin-top:12px;width:100%}._1eMniuqQCoYf3kOpyx83Jj{margin-bottom:8px}._2_w8DCFR-DCxgxlP1SGNq5{margin-right:4px;vertical-align:middle}._1aS-wQ7rpbcxKT0d5kjrbh{border-radius:4px;display:inline-block;padding:4px}._2cn386lOe1A_DTmBUA-qSM{border-top:1px solid var(--newCommunityTheme-widgetColors-lineColor);margin-top:10px}._2Zdkj7cQEO3zSGHGK2XnZv{display:inline-block}.wzFxUZxKK8HkWiEhs0tyE{font-size:12px;font-weight:700;line-height:16px;color:var(--newCommunityTheme-button);cursor:pointer;text-align:left;margin-top:2px}._3R24jLERJTaoRbM_vYd9v0._3R24jLERJTaoRbM_vYd9v0._3R24jLERJTaoRbM_vYd9v0{display:none}.yobE-ux_T1smVDcFMMKFv{font-size:16px;font-weight:500;line-height:20px}._1vPW2g721nsu89X6ojahiX{margin-top:12px}._pTJqhLm_UAXS5SZtLPKd{text-transform:none} Greater detail on the actions you have taken to resolve buyers receiving different items. Stop apologising, it makes you sound unprofessional. By accepting all cookies, you agree to our use of cookies to deliver and maintain our services and site, improve the quality of Reddit, personalize Reddit content and advertising, and measure the effectiveness of advertising. your account is at risk of deactivation late shipment. /*# sourceMappingURL=https://www.redditstatic.com/desktop2x/chunkCSS/TopicLinksContainer.3b33fc17a17cec1345d4_.css.map*/ / Fees / Product codes / Brand concerns / Freight / Guides, courses, and tutorials. Hello, My account has been has been deactivated. I always aim to follow Amazon policies and make sure I am working to improve customer services and prevent A-Z claims, negative feedbacks. However, this was still a rarity rather than the standard process. Negative product reviews can lead to the loss of customers. However, remember that you shouldnt be taking appealing by a phone call for granted. . Doordash can't control how you do your work. I hope you found my article helpful. Negative product reviews can damage a brands reputation. your account is at risk of deactivation late shipment. Tuspecial on 01/03/2023 - 08:23. Do not click links to sites people offer for their own services / apps / videos / etc. Our forum weeds out scumbaggery and is here to sincerely help entrepreneurs succeed at selling on Amazon and using their services. your account is at risk of deactivation late shipmentjanet jackson jermaine dupri marriage. Make sure you present all of the information in the best light possible, and be prepared to demonstrate your commitment to following the rules in the future. " Your account is at risk of deactivation Your Order Defect Rate is 100%; the target is 1%. This way, thousands of established businesses are losing their livelihoods every day due to a very little fault of their own. Powered by Discourse, best viewed with JavaScript enabled, https://sellercentral-europe.amazon.com/gp/help/200285170, https://sellercentral.amazon.co.uk/gp/help/G202041210, https://sellercentral.amazon.co.uk/gp/help/20231, https://sellercentral.amazon.co.uk/gp/help/G202145040, https://sellercentral.amazon.co.uk/performance/notifications?ref=ah_em_op, https://sellercentral-europe.amazon.com/cu/contact-us, https://sellercentral.amazon.co.uk/gp/help/G201623610, https://sellercentral-europe.amazon.com/performance/dashboard?ref=ah_em_op, https://itunes.apple.com/gb/app/amazon-seller/id794141485, https://play.google.com/store/apps/details?id=com.amazon.sellermobile.android&hl=en_GB. The risk of deactivation is now gone. Amazon detects poor performance sellers by looking at basic metrics related to selling and negative customer reviews and feedback, late shipments, and order cancellations. your account is at risk of deactivation late shipment You could have just said something like this: that they failed to provide you with the proper tracking and that they cited to you that the delays were logistic anomalies due to COVID. You need to share the original message from amazon, your appeal and also amazons response to your appeal. I dont want to be the bearer of bad news, but you shouldnt be apologising or admitting defeat. How to remove unwarranted product reviews on Amazon? Hi guys! It's important to confirm the shipment of orders by the expected ship date so that customers can see the status of their shipped orders online. Deactivated By Uber Eats? - 12 Top Reasons & How To Reactivate January 21, 2022 your account is at risk of deactivation late shipmenttarget designer collaboration 2022. hamilton broadway workshop. We will consider this unforeseen event when we evaluate your accounts recent performance. Were here to help If you have questions about this policy or information requested above, please contact us at https://sellercentral-europe.amazon.com/cu/contact-us. Aim to list authorised products only and avoid duplicate listings. At the same time, being an independent contractor changes the game. I still don't even know why the issue because we ship daily. Regarding Amazon Seller Performance, you can always participate in ourAmazon Seller Performance Friendly Advice Worldwidegroup, where you will be very welcome. Press question mark to learn the rest of the keyboard shortcuts. Here you can review the Amazon Community Guidelines: https://www.amazon.co.uk/gp/help/customer/display.html?nodeId=201929730. Greater detail on the actions you have taken to resolve buyers receiving defective items. Which is at least 50 orders from that listing a day. Amazon Account Suspended? Reinstate By- MohitECommerce your account is at risk of deactivation late shipment. Has anyone been recently suspended for 10 day LSR? Answered all these and got below message from Amazon In early 2018, the company introduced pre-suspension phone calls, where merchants were phoned by so-called Account Health Team representatives and advised to submit their Plan of Action within no more than 72 hours to prevent account deactivation. We failed to contact our drop ship suppliers on time due to their reduced staff during Covid. When customers leave them, they can be seen by potential customers who are researching the product. From now on, sellers will be offered a storage capacity allowance, meaning that the amount of units they can ship into FBA is now unlimited and instead, the cubic space occupied is important. . Uber Eats has two main metrics aside from your driver rating: Acceptance Rate: The percentage of food delivery orders you accept as a courier. . This can be costly for businesses, as they may need to absorb the cost of the return or exchange, as well as the cost of shipping. your account is at risk of deactivation late shipment You now may have a display like this: Amazons Order Defect Rate Policy can be found at https://sellercentral-europe.amazon.com/gp/help/200285170. Greater detail on the root causes of buyers receiving incomplete orders. Once your Seller Account is "At Risk" of deactivation, especially over Order Defect Rate, Late Shipment Rate, Cancellation Rate or Valid Tracking Rate, you need to prepare yourself for a potential upcoming pre-suspension phone call. The seller then has the opportunity to dispute the decision. ._1sDtEhccxFpHDn2RUhxmSq{font-family:Noto Sans,Arial,sans-serif;font-size:14px;font-weight:400;line-height:18px;display:-ms-flexbox;display:flex;-ms-flex-flow:row nowrap;flex-flow:row nowrap}._1d4NeAxWOiy0JPz7aXRI64{color:var(--newCommunityTheme-metaText)}.icon._3tMM22A0evCEmrIk-8z4zO{margin:-2px 8px 0 0} your account is at risk of deactivation late shipment In addition, they are looking into the specific policy violation that led to the suspension or deactivation. Apologies will not get your customers their products on time. If your AHR is "Critical" or "At-Risk," it shows your account does not comply with Amazon selling policies and targets, and it may be at risk of deactivation. If at all, I list any items under merchant fulfilled, I will choose DPD courier services as I used their services earlier and they are reliable. your account is at risk of deactivation late shipmenthomelux mosaic tiles By In eberhardt reisen insolvenzverfahren Posted June 11, 2022 facts about aries woman your account is at risk of deactivation late shipment Under the new system, Storage Capacity is all what matters. The News .. in brief | Cambridge News @Demel - Actually my recent orders have been delivered late and one is lost in transit. So what should we conclude? your account is at risk of deactivation late shipmentbest german restaurants in america. Here you can learn more about my story: My GoFundMe page seeking help from Amazon feel free to support me! Greater detail on the actions you have taken to resolve buyers receiving incomplete orders. You would never think this could get you suspended! They will review the sellers account and sales history, as well as customer comments and any other relevant information. your account is at risk of deactivation late shipment ._3-SW6hQX6gXK9G4FM74obr{display:inline-block;vertical-align:text-bottom;width:16px;height:16px;font-size:16px;line-height:16px} Set your Seller Account on Vacation Settings. your account is at risk of deactivation late shipment If a customer sees negative feedback about a product, they may begin to question whether the product is worth buying. Account deactivated in accordance with section 3 of Amazons Business Solutions Agreement, New automated-removal options for unfulfillable inventory, Meltable inventory restrictions start April 15, 2021. Please ship any open orders to avoid further impact to your account. Greater detail on the actions you have taken to resolve buyers not receiving orders or late receipt of orders. In their rejection message Amazon have raised a very long list of issues, almost none of which have you mentioned. We responded to all buyer messages in timely and professional manner and apologized for the inconvenience.I also reached out to all customers who left us negative feedback to resolve the issue to their full satisfaction. Please contact the moderators of this subreddit if you have any questions or concerns. The final step is to ensure you have a solid plan in action. ._3Qx5bBCG_O8wVZee9J-KyJ{border-top:1px solid var(--newCommunityTheme-widgetColors-lineColor);margin-top:16px;padding-top:16px}._3Qx5bBCG_O8wVZee9J-KyJ ._2NbKFI9n3wPM76pgfAPEsN{margin:0;padding:0}._3Qx5bBCG_O8wVZee9J-KyJ ._2NbKFI9n3wPM76pgfAPEsN ._2btz68cXFBI3RWcfSNwbmJ{font-family:Noto Sans,Arial,sans-serif;font-size:14px;font-weight:400;line-height:21px;display:-ms-flexbox;display:flex;-ms-flex-pack:justify;justify-content:space-between;-ms-flex-align:center;align-items:center;margin:8px 0}._3Qx5bBCG_O8wVZee9J-KyJ ._2NbKFI9n3wPM76pgfAPEsN ._2btz68cXFBI3RWcfSNwbmJ.QgBK4ECuqpeR2umRjYcP2{opacity:.4}._3Qx5bBCG_O8wVZee9J-KyJ ._2NbKFI9n3wPM76pgfAPEsN ._2btz68cXFBI3RWcfSNwbmJ label{font-size:12px;font-weight:500;line-height:16px;display:-ms-flexbox;display:flex;-ms-flex-align:center;align-items:center}._3Qx5bBCG_O8wVZee9J-KyJ ._2NbKFI9n3wPM76pgfAPEsN ._2btz68cXFBI3RWcfSNwbmJ label svg{fill:currentColor;height:20px;margin-right:4px;width:20px;-ms-flex:0 0 auto;flex:0 0 auto}._3Qx5bBCG_O8wVZee9J-KyJ ._4OtOUaGIjjp2cNJMUxme_{-ms-flex-pack:justify;justify-content:space-between}._3Qx5bBCG_O8wVZee9J-KyJ ._4OtOUaGIjjp2cNJMUxme_ svg{display:inline-block;height:12px;width:12px}._2b2iJtPCDQ6eKanYDf3Jho{-ms-flex:0 0 auto;flex:0 0 auto}._4OtOUaGIjjp2cNJMUxme_{padding:0 12px}._1ra1vBLrjtHjhYDZ_gOy8F{font-family:Noto Sans,Arial,sans-serif;font-size:12px;letter-spacing:unset;line-height:16px;text-transform:unset;--textColor:var(--newCommunityTheme-widgetColors-sidebarWidgetTextColor);--textColorHover:var(--newCommunityTheme-widgetColors-sidebarWidgetTextColorShaded80);font-size:10px;font-weight:700;letter-spacing:.5px;line-height:12px;text-transform:uppercase;color:var(--textColor);fill:var(--textColor);opacity:1}._1ra1vBLrjtHjhYDZ_gOy8F._2UlgIO1LIFVpT30ItAtPfb{--textColor:var(--newRedditTheme-widgetColors-sidebarWidgetTextColor);--textColorHover:var(--newRedditTheme-widgetColors-sidebarWidgetTextColorShaded80)}._1ra1vBLrjtHjhYDZ_gOy8F:active,._1ra1vBLrjtHjhYDZ_gOy8F:hover{color:var(--textColorHover);fill:var(--textColorHover)}._1ra1vBLrjtHjhYDZ_gOy8F:disabled,._1ra1vBLrjtHjhYDZ_gOy8F[data-disabled],._1ra1vBLrjtHjhYDZ_gOy8F[disabled]{opacity:.5;cursor:not-allowed}._3a4fkgD25f5G-b0Y8wVIBe{margin-right:8px}