Risks do not exist in isolation from other . Security Policy. Additionally, the attempts to lay off or retrench some workers may result into litigations that will cost the company heavily. Qantas provide an opportunity for the maximum number of shareholders to attend an Annual General Meeting (AGM). In summary, the changes are: Andrew David, who is CEO of Qantas Domestic and International, will retire from the Group in September 2023. "For workers, agreement termination is a threat that their remuneration, their working conditions fall off a cliff,"Professor McCrystal said. We recognise human-induced climate change is a significant issue for the aviation industry. The airline announced on . Qantas maintains it has excellent relations with what the chief executivecalls "our people". strong corporate governance transparency in reporting. Andrew moved to Australia in 2005 from New Zealand where hed spent thirteen years with Air New Zealand in various executive roles. The latest FRMS was given the thumbs up by Australia's aviation safety regulator, CASA, following a 12-month trial. Satguru Travel, based in Wembley, London, is joining Uniglobe's network alongside Istanbul's Karavan Travel, which has been operating since 1969. Our Qantas Group Beliefs are our shared commitment to deliver our business goals and to create a great place to work. "Now, if you are a worker with a mortgage and your employer is threatening to terminate your existing enterprise agreement, the consequence for you could be that you can't pay your mortgage, that you no longer have the income coming in that you have organised your life around.". So when we think about sustainability today, we define it in simple terms. "So, all four of those working together,side by side, pushing carts, handing out meals on one plane.". Com , 2016). Costs of acquiring and maintaining staff. Andrew began his career in IT consultancy. The Qantas Group is committed to implementing policies and procedures that meet our moral and ethical obligation to end Modern Slavery. He has an Executive MBA from Auckland University. Especially the staff that we deal with on a day-to-day basis around aeroplanes, ground staff, check-in staff. Qantas has mapped its supplier industries and locations to help us assess the relative risk in our supply chain. Supplier Requirements. hbbd``b`z $@@}7"n \"A`IAD([RD @B +"b`` 1@ 3IX endstream endobj startxref 0 %%EOF 192 0 obj <>stream Andrew is also the Qantas Group Company Secretary. On 1 May, Qantas announced changes to its executive team that will take effect on 1 October 2019. . We provide high-quality papers covering a wide range of services. Upgrade my browser. Therefore, job security is absolutely paramount, and pilots cherish their job security. If we identify material risks, we will work with suppliers to remove the risks where possible, and otherwise to substantially mitigate them. Qantas takes the challenge of human-induced climate change very seriously, as recognised in the release of our Group Climate Action Plan (PDF) in 2022. He is also president of the Australian and International Pilots Association, a voluntary position he holds alongside his job at Qantas. To find out more about our environmental strategy and performance, *Subject to a dividend being declared by the Board. Our Group Financial Framework - introduced in 2015 - aligns our strategy and key performance metrics with long-term shareholder goals, enabling consistent, year-on-year comparisons. "In terms of pilots, of the things that Qantas has done very successfully, because the law allows them to, is that they've acquired or set up subsidiary airline groups," Mr Lucas said. The Company's Risk Qantas's early rally lost steam and closed 0.3 per cent lower at $6.515. "Unfortunately, that has been usedas a threat to the pilots. CDP website. An important element of this is to ensure we continue to refine the findings of our climate scenario analysis and incorporate them into strategy and planning decisions. During the pandemic we made tough but necessary decisions to ensure that we survived and could recover quickly. The ability to work under pressure in a highly regulated environment. Lesley is a Director of the Australian Brandenburg Orchestra since October 2015, a Director of Venues NSW since May 2017, a member of Chief Executive Women and was previously a Director of Taylor Fry Pty Ltd from 2015 to 2017, a Director of the Qantas Foundation from 2009 to 2017, and a non-executive director of UNICEF Australia from 2006 to 2015. <> They're not the same.". endobj Learn about our corporate governance framework which is designed to ensure the Group lives up to its obligations and commitments as it works to enhance shareholder value. <>/ExtGState<>/ProcSet[/PDF/Text/ImageB/ImageC/ImageI] >>/MediaBox[ 0 0 595.32 841.92] /Contents 4 0 R/Group<>/Tabs/S/StructParents 0>> 1 . Among other roles in business and the community, Mr Joyce is a Director of the Business Council of Australia and member of the Male Champions of Change. The Group Policies apply to Qantas Group entities and employees in line with the Group's Corporate Governance . "I would say that the Australian domestic market is the most competitive in the world. The Qantas Group is working hard to get back to its best as it recovers from the unprecedented impacts of the COVID-19 pandemic and a rapid restart. Mr Finch leads a team that is responsible for the management of legal, governance, compliance and business integrity, safety, security and internal audit risk across the Qantas Group. Qantas provide an opportunity for the maximum number of shareholders to attend an Annual General Meeting (AGM). However, it saysit requires fewer engineers than it had pre-COVID because maintenance requirements are much lower, with its 747-fleet retired and international capacity down. Representing Australia at its best is what sets us apart - and our mission to advance Australian talent, ideas and values guides our community investment strategy. This includes aviation safety, WHS, environment, security (including cyber security) and business resilience matters. ", When asked if it wasfair, MrJoyce replied: "It's a necessity for us to keep our business going.". He has been involved in start-ups, mergers, acquisitions and major change programs. The Group Business Resilience Management System (GBRMS) is an integrated response and recovery system across Qantas Group's strategic, operational and tactical environments, and is subject to a variety of airline and safety standards and regulations. The Qantas Constitution (PDF) is Qantas' key governance document. Tax risk management is governed by both the Qantas Group Risk Management Policy and the Qantas Group Tax Risk Management Policy, ensuring corporate governance obligations with respect to tax risks are met. The Qantas Group highly values and promotes a speaking up culture, where all Disclosing Persons feel comfortable to raise matters that are of legitimate concern to them, including in relation to a potential breach of any legal or regulatory requirement or a Qantas Group Policy. Opens in new window. Learnabout how we're managing our climate risk by enhancing our understanding of the physical and transitional risks, as well as emerging opportunities that may arise from a changing climate. Gareth Evans was appointed CEO Jetstar Group in November 2017. The frequency with which the Board is informed about issues depends on the significance of the specific risk. Qantas staff fear the airline's stellar safety reputation is at risk as pressure from management mounts. Reconciliation Action Plan (RAP) The strong financial position means the Group can reinvest, particularly in fleet and customer experience, as well as rewarding employees and shareholders. The Qantas Group is committed to transparency on key performance indicators, including environmental, financial and social. The GMC is chaired by the CEO and meets fortnightly to review FY22 continued to present significant challenges for the Group as we navigated our recovery from the widespread impact of the global pandemic. A key test is whether participating in these external initiatives complements and extends our own reporting in a meaningful way. )urWubOrG@jSaGL3TQVQd; zt LR*E%p5s0"{a6z ,6(}`uh9!>_F#>U jyYdQ'n'TR6E]Mh"R(g&KLytK)i[yjMi%\RoJERtpzMnin7}xgeI: /&'!GmU0yDfT2!E'rP[V&HMs`%P,R!N&32&i>&B*E* View the highlights from the latest and previous Investor Days as well as the accompanying Australian Stock Exchange (ASX) releases and webcasts. "And, when you equated their hourly rates and conditions, one legacy crew, for example, would get you two Kiwis, three British or two Qantas Cabin Crew Australians," he said. Qantas' new first-class cabin will debut on Airbus A350 service to New York and London in late 2025. Credit: Qantas. "So, what should have gone in the front, went in the back. Alan Joyce has been Chief Executive Officer and Managing Director of Qantas since November 2008. Investor day In demonstration of our commitment to evolving our approach to human rights, we have collaborated with customers, suppliers, investors and civil society representatives to better understand their perspectives on the role of the aviation industry in respecting human rights, and to share our insights. The Board Charter is reviewed annually by the Board, with the last review conducted and amendments approved on 24 August 2022. "What we have had to do over the years to be efficient to be able to compete in a very competitive in market," Mr Joyce told ABC's Four Corners, in answer to our questions at the Qantas group financial results briefing. We were also told inexperience led to close calls, because it wasvital luggage and cargo be loaded onto planes correctly for the right weight distribution. Qantas makes no apologies. After COVID devastated aviation in 2020, Qantas announced it would retrench 1,700 ground staff at Australia's major airports. Qantas told us it "grandfathers" older conditions for long-serving employees "from a different era of aviation",enabling Qantas to become more competitive over time. "We're seeing them occur across multiple weeks, and ultimately that's where things start to increase in operational complexity. New airlines entry in the industry and competition in the domestic market, Other Tools and Techniques Tool Identification Techniques. Likewise, bullying or any form of occupational violence in the workplace is not tolerated. We recognise our responsibility to respect human rights by taking steps to avoid negative impacts on people and the planet from our activities, and by making positive impacts where we can. Opens in a new window He is careful not to overstate safety concerns but acknowledges risks have grown. Qantas was one of the first airlines to introduce an integrated Safety Management System in the 1990s, and we continue to evolve it. :`lw As weve done during the pandemic, were continuing to transform to make sure were well positioned for the future. Vancouver-based Uniglobe is also adding Canada's House of Travel to its membership. I work in a safety environment, on a heavy piece of machinery. It claimed unions weremaking "baseless and generalised" safety claims to "further their industrial agendas". Group Management Committee. There is a large likelihood for the risks facing Qantas Airline to occur. The Annual Report contains key financial information about Qantas, as well as important operating and corporate information. Our anti-bribery and corruption risk assessment program is being progressively launched across our business. Risk management is based on the best available information. 3 0 obj The regular refresh of our saliency assessment is critical in helping us prioritise the human rights issues which are, or have the potential to cause, the most harm, and enables us to manage the key risks to people and to the business. Qantas Airways Limited ABN 16 009 661 901, Safety, Health, Environment and Security Committee Charter (PDF), Qantas Group Business Practices Document (PDF), Learn more about our Supply Chain Assurance Program (PDF), UN Guiding Principles on Business and Human Rights (UNGPs), International Air Transport Associations June 2018 Annual General Meeting Resolution. "One incident I'm aware of, the ground handlers, they loaded the aircraft incorrectly," one employee said. Risks are assessed in accordance with the Qantas Group Risk Assessment Guide (QRAG). The Group has partnered with external consultants and climate change experts to further understand the physical and transitional risks, as well as emerging opportunities that may arise from a changing climate. They've been beaten down. If you don't comply with what we want, we'll find someone else that will.". "I don't work for a tea and coffee company. Before Qantas, Andrew was Senior Vice President Public, International, Industry, Environment Affairs at Emirates, based in Dubai. Last year, Qantas proposed a new agreement to its international flight attendants that involved significant and deeply unpopular changes to rosters and other conditions. The group consists of: Jetstar Airways in Australia and New Zealand, wholly owned by the Qantas Group. We're committed to reducing our emissions in line with the Paris Climate Agreement to limit warming to well below 2C above pre-industrial levels, and pursuing efforts to limit the temperature increase to 1.5C above pre-industrial levels. All of this gives us confidence as we invest for growth and future success. Climate scenario analysis allows the Qantas Group to estimate how we are positioned to withstand different climate futures over the medium to long-term. Bags are being loaded onto aircraft incorrectly. Upgrade my browser. We continually review the criteria we use to identify and assess supplier risk to ensure our methodology is reflective of the shifting global environment. Training is primarily delivered online, however we may conduct face-to-face training for employees operating in high-risk roles following consideration of factors such as the corruption risk index of the country, the level of interaction with government, and the nature of the business activity. The Qantas Group has paid all taxes that it owes and all tax compliance obligations are up to date. "For pilots, job security is everything," he said. Strong corporate governance sets the basis for the effective management of long-termrisks and opportunities, and positions the Qantas Group to create, protect and enhance shareholder value. 2008/09 Qantas Data Book . The Qantas Group strongly believe that vaccination against COVID-19 is critical for the safety of our people, customers, ongoing operations and for aviation more broadly. 2 0 obj A Whistleblower program is an important element in deterring corrupt, illegal or other undesirable conduct. Management Committee and the Board of Directors, for the purpose of assessing the performance of the Qantas Group. Opens in a new window Our Group training matrix identifies those employees who, due to the nature of their role, are required to complete anti-bribery and competition law training. A summary of indicators can be found hereOpens in new window Qantas takes the challenge of human-induced climate change very seriously, as recognised in the release of our GroupClimate Action Plan (PDF)in 2022. During the pandemic we made tough but necessary decisions to ensure that we survived and could recover quickly. View the highlights from the latest and previous Full Year Results announcements. The Qantas Group is committed to transparency on key performance indicators, including environmental, financial and social. Tinos airline experience also includes roles at Ansett and Skywest. Tino is a Chartered Accountant, a member of the Securities Institute of Australia and the Institute of Company Directors and is a member of the National Executive of the G100. For Qantas, these partners include Make-A-Wish Australia, the National Australia Day Council, Sydney Gay & Lesbian Mardi Gras, UNICEF Australia, the Great Barrier Reef Foundation and Oz Harvest. Our Supplier Code of Conduct creates clear expectations for suppliers in respect of labour rights and working conditions. Its about taking actions now to ensure we can succeed and grow for the decades ahead: building value for our shareholders; creating great jobs for our people; providing world-class service for our customers; and making a positive impact on the environment and community. The Handbook is one of a number of tools and resources available to staff at UQ designed to encourage the development of policies and procedures that are clear, effective and appropriate. Safety and Health Policy; and 10. As Qantas was betting, the resulting economic damage led the government to intervene and send the dispute to arbitration before the Fair Work Commission, which threw out job security claims being pursued by unions and employees. We report transparently to demonstrate how we're creating shareholder value, advancing our strategy, laying foundations for long-term sustainability, and making a positive impact in the communities we serve. Tino commenced his career in professional firms, including Ernst & Young, where he held Tax Accounting and Audit positions in Australia and the UK. Storms threaten north-east United States after tearing through the south, leaving 10 dead, Canberra coach Ricky Stuart slams NRL, RLPA following further concussion controversy, 'How dare they': Possum Magic author hits out at 'ridiculous' Roald Dahl edits, 'Dastardly and heinous crime': Philippines governor killed at home by unknown gunmen, Vanuatu hit by two cyclones and twin earthquakes in two days, Emily was studying law when she had to go to court. Photo: Qantas News Room. We require independent third party auditors to carry out extensive on-site assessments which audit workplace practices including adherence to living wage requirements, maximum working hours, acceptable living conditions and corporal punishment. Over six years he helped grow the airlines network across six continents. As Chief Financial Officer his portfolio included Finance, Strategy, Treasury, IT, Procurement (including Fleet), Investor Relations, Mergers & Acquisitions and the Groups Business Transformation Program. We have established systems and processes to ensure our suppliers (or the partners we work with) prioritise safety and sustainability in the same way we do. Every employee and contractor is aware of risks to the business and their responsibility to manage those risks, and we encourage employees to highlight actual or potential concerns.