An aft-facing suite would include a butler/concierge. This Spa Suite includes all of the features and amenities as the Deluxe Spa Suite with Balcony, however, this suite does not include a separate living room area, making its square footage slightly smaller. While cruise lines may deputize their concierges to do slightly different tasks, here are the sort of things you can expect a concierge to handle on your behalf. CC Help Jenn Every day you'll enjoy a delivery of specially selected treats, but if there's something you prefer feel free to let your Butler know so they can bring what you enjoy! This suite additionally includes a private balcony. 5 big changes you should know about coming to Norwegian Cruise Line in 2023, Comparing Norwegian Cruise Line sailings to Alaska in 2023, 17 kinds of cruises you didnt know Norwegian Cruise Lines offered, Norwegian gives inside look at Prima cruise ship christening, I lived on a cruise ship for 100 days, here's why cruise travel is still the best way to study abroad, Cruise travel insurance and why you need it. Skip lines as well as be personally escorted on and off the cruise ship at both the pier and at ports-of-call and destinations. you also get free pay per view movies! - you should always consider paying more if they did something special for you that made your cruise more enjoyable. It is a cruise ship not Downton Abbey. Luxury line Silversea offers butler service in every single suite on its ships -- regardless of category. Mobile phones that can be used throughout the ship (this feature is exclusive to the following ships: Norwegian Escape, Norwegian Getaway, Norwegian Breakaway, and Norwegian Epic). ft.*. The concierge takes care of your needs OUTSIDE of the room - so things like shore excursions, restaurant reservations, spa appointments, priority disembark at ports, priority tendering, etc. The Haven venues are designed with a relaxing atmosphere, and provide guests a space to get away from all of the excitement onboard the other parts of Norwegian Cruise Line ships. Guests of The Haven have special access to dining spaces apart from that of the complimentary and specialty dining onboard NCL ships. A line-by-line guide, The 5 best cabin locations on any cruise ship. 2023 Norwegian Cruise Line Holdings Ltd. 11-Reasons to Cruise to Alaska this Summer | NCL Travel Blog, 14-Day Authentic Alaska - Northbound Cruise Tour | Norwegian Cruise Line, 14-Day Authentic Alaska - Southbound Cruise Tour | Deck Plans | Norwegian Cruise Line, 20-Day Transpacific from Tokyo (Yokohama) & Alaska | Norwegian Cruise Line, 11 Reasons to Cruise to Alaska this Summer | NCL Travel Blog, Cruising The Haven & Suites: Perks and Details (Part 2), Cruising The Haven & Suites: Perks and Details (Part 1), Expert Cruise Tips: 3 Specialty Restaurants Not to Miss on Norwegian, 3-Day Bahamas Round-Trip Miami: Great Stirrup Cay & Nassau, 7-Day Mexican Riviera Round-trip Los Angeles: Cabo & Puerto Vallarta, 7-Day Caribbean Round-trip Miami: Great Stirrup Cay & Dominican Republic. You did not book a suite. Before you set sail, every cruiser is required to attend a muster drill led by the Norwegian Cruise Line ship crew. The concierge can also help you plan special occasions and celebrations. Copyright 2023 Northstar Travel Media, LLC. Guests of The Haven additionally have the option to have meals served to them in their stateroom by a Haven butler. . I have had 2 NCL cruises in suites. They are usually specially trained, both by the cruise line and off-site when they attend "butler school." So we'll be trying that out next summer! Butlers aren't run-of-the-mill cabin stewards. Royal Caribbeans CocoCay versus MSCs Ocean Cay, which is better? He/she isn't just "yours". If the ID card is bad it gets worse. The current welcome offer on this card is quite lucrative. He was visibly perturbed by this so I told him to just go and sort out their "emergency" and I would serve our food myself. LOL! Haven butler.. what do they do - Norwegian Cruise Line - Cruise Critic DECK 17. You're assigned a concierge preboarding, and you can tell him or her your preferences for onboard reservations 125 days in advance. I think I used my night butler more with night room service etc. Your suppose to carry it when you leave your cabin in the ship. Look for the connecting stateroom icon. Helps make restaurant, spa and shore excursion reservations. In the envelope are special luggage tags (I will discuss this next) and a letter requesting any special requests. Cunard Line has long since held the reputation for being the premier in British luxury, so it is no wonder that their butlers are so highly regarded by guests and critics alike. Bliss Collection by Norwegian pillow-top mattress on stateroom beds. Discover the worldin comforton Viking ocean cruises to Scandinavia, Mediterranean, Asia, Australia, the Americas or around https://www.travelweekly.com/Cruise-Travel/NCL-introduces-concierge-service-for-top-guests. TPG values it at $1,600. This card comes with a long list of benefits, including access to Centurion Lounges, complimentary elite status with Hilton and Marriott, at least $500 in assorted annual statement credits and so much more. Available on: Norwegian Prima, Norwegian Escape, Norwegian Getaway, Norwegian Breakaway, Norwegian Gem, Norwegian Jade, Norwegian Jewel, Norwegian Bliss, and Norwegian Pearl. Another thing to consider doing is to fill out Hero cards for the workers. NCL's Club Balcony Suite's new (bonus) amenities include pre-booking onboard dining and entertainment 125 days prior departure, room service (food-beverage delivery twice per cruise), free laundry service (1x bag) and pressing service (once per cruise), Welcome Aboard gift (1x bottle of sparkling wine). Use them, and reward as appropriate. This is always the case at Great Stirrup Cay, which features a Red Carpet area to the left of the main gathering area at the tender docks. Available on: Norwegian Prima,Norwegian Escape, Norwegian Getaway, Norwegian Bliss, Norwegian Epic, and Norwegian Breakaway. book this exclusive Knokke villa now:https://knokke.bnbbutler.be/?roomTypes=57292Beautiful, spacious, luxurious villa, with beautifully landscaped garden wit. For the ultimate luxurious experience aboard Norwegian Cruise Line (NCL) vessels prospective passengers should consider booking accommodations in Norwegian exclusive, The Haven. Voted "The Caribbean's Leading Cruise Line" 2013-2022 by World Travel Awards, This website uses cookies. By Not only will you have access to all the ship has to offer, you'll enjoy the personal service of a concierge and 24-hour butler throughout your entire stay. Just like every other aspect of cruising, the butler service from one line to the next can be completely different. And be sure to call for butler and concierge service anytime you like. From unpacking your suitcase to pouring your champagne our butlers are at your service, Champagne, custom selection of liquor**, fruit, bottled water and sodas, Sparkling wine, bottled water and fruit on Embarkation Day, Nespresso Coffeemaker and Tea Forte tea bags, Invitations to an exclusive breakfast and lunch, Specialty dining delivered to your suite from any restaurant (cover charges apply), Treats delivered right to your door each night, Bliss Collection by Norwegian pillow-top mattress, Fine linens, feather duvet and pillow menu, Plush bathrobes, slippers and oversized bath towels. Earn 5X Membership Rewards Points on prepaid hotels booked with American Express Travel. .One family cruise we were in Cagneys. Known for high-end luxury voyages to the most exotic and far-flung ports on the globe, Oceania cruises overlook no detail when it comes to high-class service. The Courtyard area has a mix of lounge chairs and seating for guests to enjoy. We rarely use the phone - we normally talk to them in person or leave a note. You can book a Concierge-level cabin to unlock . When you thumb through cruise line brochures, you read a lot of jargon that might not be defined. Many cruise ships don't have any concierges or butlers at all. We have always call round to introduce themselves and get to know a little about us and our miniscule needs at the very least.The only reason we were being served our meal that particular night is that due to my stepping on a stingray and getting my ankle shredded (still hurts and aches 17 months later) I was unable to walk to the restaurant. Evening turndown service of guests beds. When we talked to the butler, she said, "I'll bring you a menu. At a couple of the ports where lines were long to get on, many of the butlers were out working the line, looking for their guests. Available on Norwegian Dawn and Norwegian Star. You'll feel like a VIP -- and you are one! Guests staying in this exclusive and premium space aboard Norwegian Cruise Line ships also enjoy the following: From embarkation to debarkation, boarding of tenders to shore, onboard entertainment to dining times you will have priority. This means that Haven guests will be the first to reserve times for things such as dining and entertainment onboard NCL vessels. So just curiousThanks again!!! If you're new to cruising -- or even if you're just new to booking a higher cabin category -- you may not necessarily know the difference between the terms concierge and butler. Available on Pride of America, Norwegian Dawn, Norwegian Sun, Norwegian Sky, and Norwegian Star. We used the butler very little outside his duties, most of which could easily have been done by the room steward. (Enrollment required for select benefits.). Your butler will also serve your meals on your private verandah, offer you a choice of luxury bath accessories and discuss your dining preferences with the ship's chef. In addition, Norwegian Cruise Line Haven's butlers offer in-suite dining service and evening turndown service for your enjoyment. We aren't in a room that has the Butler/Concierge, but just wanted to know for future reference what exactly it entailed. my fiance also loved to order pizza for late night, and would order it from anywhere on teh ship with the cordless phone that comes with your room. Concierge. Guests of The Haven will have the opportunity to experience the following exclusive amenities and services: The Haven aboard Norwegian Cruise Line ships features up to 9 different types of Haven staterooms. The Haven is usually located at the front of the Norwegian Cruise Line ships, and guests will often times be able to experience the same view that the ships captain possesses from many of The Haven spaces. Your personal stateroom butler will unpack your luggage, pick up your laundry, pour glasses of champagne upon your arrival and serve you in-suite afternoon tea. The Maite'd was appalled and informed us.the butler will do that. Home Company Locations Phoenix Concierge Services. One afternoon we arrived back from a long day to find a ham/cheese sandwich waiting for us - we devoured it and after that we went through BLTs, turkey, you-name-it. The help and assistance 24-hours a day, of a trained and certified butler. If you make friends on the cruise and want to invite them back to your cabin, your butler will arrange for a private cocktail party in your suite, complete with champagne and chef-prepared delicacies. As previously mentioned, Jewel-class ships do not have a dedicated private restaurant. This is an extra service charge implemented fleetwide (including on the Norwegian Pride of America ship). //Cruising The Haven & Suites: Perks and Details (Part 2) - NCL The Haven has plenty of space for guests to lounge and relax. *Square footage and stateroom configuration and capacities vary by ship. Butler service is something usually offered to passengers who've booked a top-level suite. With up to 1,392 sq. Norwegians two ships in development, the Norwegian Breakaway and Getaway, will also feature the Haven when they launch in April 2013 and April 2014. phone to call my cabin mates - it works ! He may pour a welcome glass of Champagne, determine your pillow preferences and ask what beverages you want to be stocked in your minibar. The first thing right after checking-in (Registration) is a butler personal escort on board to your stateroom if. However, they are also increasingly found on ships that have "ship-in-a-ship" concepts like Norwegian Cruise Line's The Haven and MSC's Yacht Club. In one case I waited in the Lounge for my Butler escort. Earn 80,000 Membership Rewards points after you spend $6,000 on purchases on your new Card in your first 6 months of Card Membership. Plus Ups are excluded. They can present in-room tea service. We enjoy eating in the restaurants more than we would the room. Hello all, my parents (90 and 77) still enjoy cruising. Started June 21, 2021, By Much of The Haven has beautiful ocean views throughout for passengers to enjoy. See what a point or mile is worth with our appraisals of a loyalty programs currency, based on redemption values. Guests staying in this type of Haven accommodation additionally receive complimentary access to the NCL Thermal Spa Suite onboard during regular spa hours. Job specializations: Real Estate/Property. The Haven offers unparalleled accommodations aboard Norwegian Cruise Line vessels, and offers guests private access to exclusive spaces such as The Haven Lounge and The Haven Restaurant (Or, if on a Jewel-class ship, a dedicated speciality restaurant that is used for exclusive breakfast and lunch offerings). Each butler serving that special VIP area of the ship received formal training at the International Institutes of Modern Butlers. However, suite guests even in the very premium Pinacle Suites on that line do not offer butler service the same way as the brands listed above do. ft.*, your Owners Suite sleeps up to five* guests, and offers separate living and dining rooms (combined on some ships). Fine linens, feather duvet on stateroom beds, and a pillow menu. Next morning I could hobble so was able to go to the restaurant albeit slowly. The state's lawmakers emphasized the need for transparency rather than criticizing the resort fees. In addition to packing and unpacking for you, your butler on Celebrity cruises will serve your meals, course by course, to you in your suite. hoping our third time in april actually results in an escort! You can book a Concierge-level cabin to unlock access to the ship's concierge team or you can book a suite and get treated to concierge service and an in-cabin butler. Most concierges on cruise ships are absolutely fantastic and very talented at both making you feel welcome but also making reservations and arranging services. Butler & Concierge Service Before you set sail, every cruiser is required to attend a muster drill led by the Norwegian Cruise Line ship crew. it was awesome. However, when it comes to cruise butlers, and to a less extent concierges we're talking about a premium level of service that is actively designed to make your cruise experience special. The Amex Platinum comes with access to a premium concierge service that can help you with everything from booking hard-to-get reservations to finding destination guides to help you plan out your next getaway. Trained by the Guild of English Butlers, the butlers on Regent Seven Seas cruises are second to none. If unfamiliar the Daily Service Charges are: $20.00 USD per person,. After the party, they will clean your suite while you enjoy the ship. To find out more, please, Traveling with a group of people? Earn 5X Membership Rewards Points for flights booked directly with airlines or with American Express Travel up to $500,000 on these purchases per calendar year. Windstars 2023/24 Middle East program kicks off in November. Is Disney Cruise Line concierge level worth it? Butlers - Cruises - Cruise Critic For the ultimate luxurious experience aboard Norwegian Cruise Line (NCL) vessels prospective passengers should consider booking accommodations in Norwegian exclusive, The Haven. A, This is a question than I hear many first time cruisers ask but luckily we've never had. The Garden Villa guests will also enjoy private car service at the conclusion of the cruise, to the airport or home if within a 25-mile radius of the port, and will enjoy a private escort off the ship, through Customs and directly to the awaiting private transport. Available on: Norwegian Escape, Norwegian Getaway, Norwegian Breakaway, Norwegian Bliss, and Norwegian Epic. Celebrating a birthday, anniversary or honeymoon? Last cruise. One note that confuses some people is that you may see notes such as that provided by MSC Cruises stating that crew do not need to be tipped. The concierge, on the other hand, is available precruise to help you make reservations for dining, spa treatments and more. is director of content operations at TPG. In addition, Norwegian Cruise Line Haven's butlers offer in-suite dining service and evening turndown service for your enjoyment. Booking a suite is a pricey endeavor but it can be worth it with all the perks you'll receive: an included premium beverage package, prepaid gratuities, $300 per suite onboard credit to spend on the ship any way you like, free Wi-Fi and a personal butler. Another thought concierge is a joke because the restaurants are the only thing they do and if you don't make a reservation before you leave you eat in your room. Similarly, a butler may go into your room and set up a vase of flowers or a display of cookies, he (or she) isn't there to clean. Disney offers a sort of butler service for its concierge-level guests. 301 Route 17 N, Suite 1150, Rutherford, NJ White tablecloth in-suite dining, to be enjoyed in guests staterooms. He came back after 10 minutes or so, full of apologies to us but full of thanks for what I did. 6,694 sq. If people keep their expectations down a little things would be better for all. Celebrity Cruises is one of those lines that offer both concierge and butler service. By Everything You Need to Know About the Haven on Norwegian Prima Makes onboard reservations for everything from meals to child care to shore excursions. Get up to $300 back per calendar year on the Equinox+ digital fitness app, or eligible Equinox club memberships when you pay with your Platinum Card. NCL advertises The Haven as an exclusive enclave "that has a number of white glove amenities along with 24-hour butler service and personal service of a concierge." Yours may or may not perform the following functions but this quick list will give you an idea of what to expect the first time Jeeves is at your service. If youve cruised with Norwegian, you know the cruise line offers plenty of opportunities to vacation your way. So as you can see each cruise with a butler is different, There have been trips that we never used the butler. Concierge services to help guests book dining, entertainment, shore excursions, and more. This is a question that we are often asked by guests. Dine together as your butler serves a meal from our special Suite menu. An aft-facing mini-suite would not include a butler/concierge. Started June 21, 2021, By 574 sq. Fire Chief, September 20, 2017 in Norwegian Cruise Line. Log in 1-866-234-73501-855-577-94891-877-288-30371-877-288-30371-877-474-2969 11-Reasons to Cruise to Alaska this Summer | NCL Travel Blog 14-Day Authentic Alaska - Northbound Cruisetour | Norwegian Cruise Line 14-Day Authentic Alaska - Southbound Cruisetour | Deck Plans | Norwegian Cruise Line