Regal Entertainment Groups policy for a Senior Citizens ticket is age 60 and over. I sent another email to their help desk and no reponse. What time does the theatre location open? If a guest is under 17 years of age, he/she must be accompanied (watching the film) by a parent or legal guardian 21 years of age or older. I tried calling 4 times today, twice they hung up on me. Flashforward to the next day, apparently the first order did end up going through, but the second order (without AList) has better seats. A Child ticket is 2 to 12 and a Senior ticket is 60+. I never got a confirmation from it and on my bank account it said it bounced back. Most of our theaters offer military discounts. FANDANGO Nightmare Company. Go to Cinemark :). Can I see showtimes for different dates and locations? Have Fandango ready to cancel and have AMC app up and cancel the Fandango and book with the AMC app instantaneously. If you prefer calling, you can request a refund on the phone. Please instead create a zip code by taking the three numbers in your postal code and adding two zeros to the end. Select why you want to continue (Refund or Exchange) View Movie Club Payment Transactions. A military discount is available at the box office and ID must be presented at the time of ticket purchase. I'd rather sit at home and watch a movie on tv. This is a small fee the company uses to cover some expenses they are left with once they complete the refund. for additional tickets. At this time, once an AMC gift card has been fully redeemed it is not possible to reload additional balance to the gift card. With this app, sometimes it works and sometimes it doesn't. 1. Four months later, I wanted to use my credit to buy a ticket and they said my account had been blocked and there was nothing they could do. Please note that there is a maximum of ten tickets per online order. What are the hours at the Chatterbox at Paragon Village? What is Considered a "Holiday" in Terms of Exclusions for Discounts on Ticket Pricing? Get help. Selected candidate will need to pass strength testing with the Contra Costa County Schools Insurance Group and clear a fingerprinting background check prior to hire confirmation. Fandango gift cards can be used online at fandango.com only - they are not redeemable at the theater. Exchanges can be made only if you have a Fandango VIP account, while refunds are available to everyone, regardless of the type of their account. CDA Idaho. SCAM LIKE: Attempted to use the fandango site. No thanks I will call the theaters they know where they are located. Gift Cards Offers. Please click here for further details on how to use your Fandango gift card. Please call your local theater directly for more specific information. Fandango does not offer partial refunds either. Will I Geta FREE Movie Ticket on my Birthday? Called 2X have to wait for 24 - 48 hrs . IMAX The restriction generally applies to the first two-weeks of a film's theatrical release, however there may be specific films in which this time period is extended based on studio contracts. Student discounts are not available online, and are only offered at select Paragon Theaters. Tickets purchased through Fandango.com can be used at AMC theatres. The AMC Gift Card is a prepaid gift card similar to a gift certificate that can be used to buy tickets or concessions at any AMC theatre. For extenuating circumstances, please consult theatre management. NC-17 -- No One 17 and Under Admitted. Lowe and behold I had an email in key spam account. $70 spent and had to purchase new tickets to see the show. While we would love to play every movie, especially the big blockbusters that we know our customers want to see, we don't always have that choice - the film studios decide which theater gets to play certain films. Please notify your group sales team member if you do plan on bringing in a cake for your event. Recliners This signifies that the film rated may contain some material parents might not like to expose to their young children - material that will clearly need to be examined or inquired about before children are allowed to attend the film. Senior prices vary by theater. The movie rating system is a voluntary system sponsored by the Motion Picture Association of America and the National Association of Theatre Owners to provide parents with advance information on films, enabling the parent to make judgments on movies they want or don't want their children to see. You can also purchase online with Apple Pay, Google Pay, PayPal, and BitPay. This is a small fee the company uses to cover some expenses they are left with once they complete the refund. I recommend no one to use this website. You can definitely purchase tickets online! They see and acknowledge these, and see a failed transaction for Thursday the 25th @ AMC. Present the barcode on your phone to the usher at the theatre for admission. Through our partner, BitPay, we support more than 95 different crypto wallets and exchanges including BitPay, Coinbase, Exodus Wallet, Ledger Wallet, Trust Wallet, Electrum Wallet, Blockchain Wallet, Metamask, Crypto.com, Gemini Wallet, Kraken, Binance, BRD Wallet and more. They told me they could not cancel the ticket as it was a Fandango purchase and was showing as valid. Please ensure that your email is correct- and by midnight on the day of your birthday, you will receive an email notifying you that your free ticket has been added to your account. Enter your email address and the confirmation number. Not all ticket types are available for all performances. There are no refunds after the printed showtime. We will also provide the proof of doing so, as well as the evidence of all applicable VISA and Mastercard codes relevant for your case. They would rather lose customers who have been using them for 10 + years than giving a credit. Because your name does not appear on the card, you may use it yourself or give it to anyone you choose. I bought my ticket on the website, can I transfer it to the Regal mobile app? For questions about gift cards check out or Gift Card FAQ. Yes! Being a single person, and actually enjoying going to the movies alone, I happily used my $25.00 (Birthday) Gift Card when I went to see Maverick. Oct 28, 2015. Please note: tickets or receipts may not be printed from our app. Absolute garbage company with terrible customer service! Note: Admission policies may vary by location due to state or local ordinances. Children 6 and under are not allowed to attend Rated R features. Press We've received notification that several of our guests have attempted to retrieve tickets that were purchased from websites halfcosttix.com and halfticket.com. Do all movies have to be rated? Absolute nightmare company! Phone number Phone Lookup. After now losing $30 for no reason, they had the nerve to say thanks for your understanding and I hope you continue to use our service. Security issues have become a daily part of our lives in America. Never again. There are no refunds after the printed showtime. You can receive refunds for tickets up to 60 minutes before the showtime. Child tickets are for ages 2-12 . However, our admission policies may be modified periodically as necessary to ensure, to the extent possible, the safety of our guests. But the purchase went through according to AMC cause it was using one of my reservations. Amazingly the purchased showed up. Track order. The amount will be decreased for the per-ticket convenience fee the company is allowed to keep, as stated in its Terms and Policies. For purchases made online via Regals mobile apps or websites please follow the refund tickets link on the confirmation email you received or use our Contact Us form on the website. Can I get some help here printing these tickets? I will never use this service again and I was shocked when. There's a little square with the broken image . You can find more information about the wallets that BitPay supports, This site is protected by reCAPTCHA and the Google, AMC Gold and Silver Experience Tickets here, http://www.amctheatres.com/exchange-tickets-terms, https://www.amctheatres.com/exchange-tickets-terms. Theatre Employees may be stationed at the entrance to theatre(s) playing MPAA rated NC17 films to check tickets and photo identification for all who enter to prevent minors from improperly entering. The cost was $12.00. You can request this refund, Pricing varies by location. We can accommodate small private groups (birthday parties, camp outings, etc. Submitting your request via one of the affiliate websites is possible with a little twistyou will be redirected to the official Fandango where you can submit your request. Join our "virtual" program at this link. Explicit sex scenes and scenes of drug use are absent; nudity, if present, is seen only briefly, horror and violence do not exceed moderate levels. And Fandango said their system was showing failed transaction. What Do I Need to Pick Up My Tickets? As it takes up to 72 hours for you to receive a response, you can submit your query via. Children under 3 are free except in reserved seating and recliner locations. The ticket says something like skip the line and go straight to the ticket taker to scan the tickets, but no barcode or image is showing up. I lost my Diamond Rewards Card--what do I do? I can guarantee you. Try the Fandango FAQ for more information. Since you don't plan to see all 3, maybe go to a theater during a non busy time and ask them to scan your AMC barcode to pull up the reservation and ask how to cancel it. Patrons 17 to 20 years of age may only purchase more than one ticket if they are able to provide photo I.D. They did not want to give me a refund for 2 adult movies tickets that showed up as "standard" but when I purchased them it showed up as "3D". 1/3 spots are taken by a bugged Endgame ticket. I am done with these RUDE and UNHELPFUL people. Discounts are available on purchases of $10,000 or more. Sometimes they release films on a "limited" basis, and other times a film opens "wide" - all theaters. If you prefer calling, you can request a refund on the phone. They expire after 2 weeks (really, who goes to the movies that often?). Note, gift cards are redeemable at any Regal location nationwide, excluding Cayman Island locations. Who enforces the ratings? Still looking for answers? . A person must be at least 21 years old in order to purchase multiple tickets without providing additional photo I.D. however i was able to use my credit by loggin in on my laptop to buy tickets. What is the Dress Code at Paragon Village? People who write reviews have ownership to edit or delete them at any time, and theyll be displayed as long as an account is active. The page that is presented will provide you with pricing information, as well as student and military discount availability. How do you get more information about a rating? Fandango does not offer partial refunds either. Senior tickets are valid for adults 60 years and older. Why Isn't a Certain Movie Playing at My Local Paragon Theater? If you arent satisfied with the Customer Support team, you can try reaching out to the Customer Care team by dialing 1-800-FANDANGO or contacting them directly at 1-866-8575-191. Signifies that the rating board believes that most American parents would feel that the film is patently adult and that children age 17 and under should not be admitted to it. Visit our update payment method page for a complete walk through to change/update your payment method in the Regal mobile app. Just ridiculous. Where can I find the Regal Crown Club FAQ's? Employment REG will not sell tickets to any person under the age of 17 (18 where applicable). In some cases, theatre locations may show a particular film in both the 3-D and 35mm (2D) formats. For information about your membership, contact Fandango at http://support.fandango.com/, by phone at 1-866-857-5191 , or by mail at Fandango, 407 North Maple Drive, Suite 300, Beverly Hills, CA 90210; attention: VIP+ Program. Is the ratings system a law? View number of available credits for your Movie Club account. The following are considered holidays: New Years Day;Birthday of Martin Luther King, Jr.;President's Day;Memorial Day;Independence Day; Columbus Day; Labor Day;Thanksgiving Day; and Christmas Day. Minutes. Were sorry, Gold and Silver Experience tickets are no longer accepted in theatres as of July 1, 2018. After buying the yogurts I had to send them a copy of my receipt and then wait for a promotional code and then go on Fandango to claim it. You bet. An R may be assigned due to, among other things, a film's use of language, theme, violence, sex or its portrayal of drug use. All Fandango rewards customer services employees very truly CRACKHEAD DRUGS like Meths, Rocks, and Cocaines. In that regard, as a general rule all backpacks, packages and large bags of any kind are subject to inspection. I selected a theater and movie and went to checkout. Totally inflexible. How can I find a copy of my confirmation email? Did not know this until tickets were refused at Idaho theater. Especially if it has anything to do with Fandango. Refunds are available in certain limited circumstances described below. Fandango gift cards can be used online at fandango.com only - they are not redeemable at the theater. How are state attorney generals everywhere not investigating this company?? We also ask that you leave the masks at home. In the interest of safety in the lobby and auditoriums, skateboards and hover boards are not allowed on theatre property. Store or bakery-purchased cakes are allowed only with a pre-planned event. Nudity, sex scenes, and scenes of drug use are absent; violence is minimal; snippets of dialogue may go beyond polite conversation but do not go beyond common everyday expressions. Press question mark to learn the rest of the keyboard shortcuts. Then, depending on how well a film performs, we will determine if it will "hold over" another week. Customer service was terrible. Click on the link you can find under a headline Refund/Exchange. Card would not work. Refundsare not available after the booking showtime. You can check your gift card balance. In order to take advantage of our special students discounts, guests must present a valid student ID at the box office. I WILL NEVER use fandango moving forward and do not recommend using the whack service when you can just buy direct. All other General Admission seats do not allow for direct dine-inservice. Yes. When I talked to the rep, he said THE PROMOTION IS OVER AND THERE'S NOTHING I CAN DO. I e-mailed. The rating board uses the criteria you as a parent use when deciding what is suitable viewing for your child. Check who called Reverse phone lookup. For tickets purchased through other ticketing agencies, guests must contact the agency direct before the scheduled movie showtime to request a refund. Please check your local theater under the Ticket Pricing tab. The program is free (you just need an email address)and you earn a point for every ticket purchased, as well as five points for any concession purchase. If you want to request a refund via email, here are the steps: Find the confirmation email you received. Impossible to get a hold customer service over phone. Paragon Theaters offers discounted pricing for large groups of 50 and up. What other gift can provide action, drama, comedy and Junior Mints? When I purchase tickets online, it requests a zip code, but what if you're from Canada? The only tickets showing on my account history on Fandango are the ones I actually want. Warning: "continue" targeting switch is equivalent to "break".Did you mean to use "continue 2"? *Excludes 3D and you must have your birth date registered. Penny Lanes Bowl & Games You should take this into account when requesting a refund since your request needs to be submitted before the show starts. FANDANGO IS HORRIBLE I COULDNT MAKE MY MOVIE BECAUSE I WAS IN A CAR ACCIDENT ON MY WAY THERE I WAS LEFT ON HOLF FOR HOURS AND ALSO WROTE AN EMAIL AND NEVER HEARD FROM ANY WHILE MEANWHILE I WASTED MONEY ON TWO MOVIE TICKETS AND NEVER GOT A CHANCE TO SEE THE MOVIE THEIR CUSTOMER SERVICE IS HORRIBLE !!!!!!!!!!!! Life happens and this company is so incentive to difficulties I am so upset, but will never do business with them. This page will provide you with a list of our theatres, sorted by state. For more information on this policy, please visit www.mpaa.org. This happens mostly at our Village 12 (Fredericksburg) and Pavilion (Naples) theater. The Regal Crown Club rules can be found here. Please contact the studios directly and let them know that you prefer to see your movies at Paragon Theaters. What are the Ages for Children / Senior Pricing? Signifies that the film rated may be inappropriate for pre-teens. Sign up for our e-showtimes by clicking on the email icon on our website home page. You can check your Gift Card balance anytime. Doesn't do anyone any good to get a reply 2 hours or more later. The ultimate first world problem! In consideration of all our guests, Regal Entertainment group asks that you please refrain from using cell phones, pagers, or any other personal communication device while in the auditorium. The theatre employee can access your order by phone number, ticket ID or confirmation number. Diamond Rewards free movie tickets are redeemable on the Paragon Theaters app, effective July 1, 2019. I went online and tried to talk to a representative about my card mishap. Limited Time Only: Add your photo to a Visa card for free! We are not unfamiliar w/ the use of a computer. Delray + Axis15 Extreme + IMAX + Penny Lanes - Delray Beach, Fenton + Axis15 Extreme - NOW OPEN - Cary, Parkside + Axis15 Extreme + Penny Lanes - Cary, Village + Axis15 Extreme + Penny Lanes - Fredericksburg, Demon Slayer: Kimetsu no Yaiba -To the Swordsmith Village, A League of their Own (1992) presented by TCM, National Theatre Live: Frankenstein (Original Casting), Standing Room Only - The Legend of the 12th Man, Thomas & Friends: The Mystery of Lookout Mountain, Shazam! I like the fact you can put in your zip code and they will give you show times to tNohe nearest theaters near you. $70 spent and had to purchase new tickets to see the show. I went to Applebee's twice and earned 3 TOP GUN tickets. I'm now complaining to corporate Fandango is awful! Basically, made one order over Fandango with A list, but during payment submission the website crashed. How Can I Get a Movie Ticket Refund With DoNotPay? They issued me a credit and the credit did not work! Guests attending our theatres in an assistant/companion role for one of our guests with disabilities may be passed in by management. Not your exact scenario but I once had a fandango transaction time out mid purchase and never got a confirmation number. How do I use Regal Gift Cards to purchase tickets? Movie tickets purchased through Regal's mobile apps or websites include non-refundable convenience fees. If you have an AMC Gold or Silver ticket(s), please email clear pictures of the front and back of the ticket(s) to, Black Tickets are valid for one admission to any movie. Also assessed is how each of these elements is employed in the context of each individual film. Do the ratings indicate if a movie is good or bad? Wondering if this happened to any of you or a similar issue. The film may contain explicit sex scenes, an accumulation of sexually-oriented language, and/or scenes of excessive violence. Enter your details in the chat box and complete your refund request. What is a Mobile Ticket? For extenuating circumstances, please consult theatre management. Signifies that the film rated contains nothing most parents will consider offensive for even their youngest children to see or hear. Thanks so much for the tip! Pleaseclick hereto find out about becoming a Paragon Theaters employee and apply today! We are phasing outour cards and moving to a virtual rewards program so it is unncessary for you to have a card. You can imagine my terribe disappointment when I went, a couple weeks later, to purchase a ticket to see Elvis. I actually tried to make multiple at various times - seats were going in and out and orders were failing left and right. Gift cards with $0 balance will be removed from your wallet on the AMC Theatres website and mobile app to make more room for gift cards with balances. Extremely hard to get a hold of once purchased.