We know that the internet is key to your business, and downtime means lost revenue. Keep your business, data and people safe with BTnets optional security add-ons including a firewall, file back-up and storage, and threat detection and prevention to ward off potential cyber-threats before they become a problem. Our website is free to use, and the commission we receive does not affect our opinion or the information we provide. View bills, set up and manage devices, check service status, speed and much more. When you have a broadband connection, you share your bandwidth with others. Your browser either does not have JavaScript enabled or does not appear to support enough features of JavaScript to be used well on this site. If it's for your home account visit BT for the home. Our activities added 24bn to the UK economy. Get in touch Call us Live chat Arrange a call back Your details First name * Last name * Company name * Starts with two letters followed by six or seven alphanumeric. track your order. Achieve a smarter digital future with our technology and business solutions for public sector providers. Or ring us on : 0800 672 331 Register a complaint Contact The good news is that BT has a strict complaints Code of Practice thats Ofgem approved, so you can rest easy that your BT complaint will be taken seriously. Popular shortcuts Order number Track a fault Report a fault Your browser either does not have JavaScript enabled or does not appear to support enough features of JavaScript to be used well on this site. Don't worry, if you don't have the details of these accounts you can still track Search The Phone Book from BT to find contact details of businesses across the UK. Hosting video calls. T&Cs apply. This price does not include in-life modifications, upgrades, or moves on existing services. To contact us by live chat, email or phone, visit: Residential customers You're currently on the BT Business website so if you need phone numbers or chat for your home account, please contact BT on our home website. the new account(s) in My Permissions.Go to My permissions. Monday - Saturday08:00 - 18:00Free from UK landlines. Running cloud-based applications. Location. Its quick, easy and available 24/7. New BTnet EAD customers only. View all small & medium business solutions, Cyber attacks don't come with friendly warnings, The Future is Now: insight for your business, Save time, manage your account, and check your services at your fingertips. If you're on your computer, you can download WhatsApp for Desktop. Downloading the BT Business app is the easiest and smartest way to manage your BT Business account on the go. Save your business 216 by locking in our Fibre 76 (broadband only) offer at 25.95/month (was 34.95) until April 2024. It's not just quicker to view bills and track orders, you can even test the speed of your broadband. You can also find the BT opening hours so you dont call when the lines are closed. All day, every day. If youd rather just get out your smartphone and send a message, BT Broadband have this as a contact option. Get our fortnightly round-up of the best deals, reviews and money-saving tricks! Download our Service Level Agreement to find out more. All prices exclude 20% VAT. Related Types of Business | Related Locations. If your problem is more complex and requires an engineer visit, BT Broadband will contact you in less than 15-minutes to book a slot thats suitable for you. Bring your people together with tools for easier communication and collaboration, and power their productivity with our customer contact solutions. By phone 0800 800 152 Monday-Friday 08:00 - 18:00 Available 24/7 for lost or stolen mobiles Free from UK landlines. BT business solutions Work faster, smarter, safer, and stay connected with your world. Otherwise, please make sure you've got a business reference and try again. Best if you're on your mobile. Contact | Business Broadband & Internet help | BT Business Business help Broadband & internet Contact Broadband & internet Popular Commonly asked questions Setting up Get up and running Using Making the most of . 4190816 EEE producer registration number : WEE/AH0065TW Need some help with a BT product or service? Here's how we'll help put things right. There are no limits to what people can do when they connect. BT Business App Save time, manage your account, and check your services at your fingertips Mobile costs may vary. From backing up data to sending hefty files, the UKs no.1 dedicated leased line can handle it all. Every single time. If an engineer needs to fix the fault, you can choose the best time for them to visit. You'll find it on your bill. BT Business Care @btbusinesscare We're here to help with any questions about your BT Business products or services, 8am to 8pm Monday to Friday. Choose from a circuit of 100Mbps, 1Gbps or 10Gbps, and speeds from 10Mbps to 10Gbps. Contact BT . These cookies allowed us to study how users navigate on the website. We are processing your online Every single time. Create an account Are you an EE Mobile customer? Help and support; Contact BT; Back. Price quoted only available on a 5-year term contract and applies to new circuits only. Sharing files. We offer reliable connectivity, but sometimes faults do occur. Data privacy and security practices may vary based on your use, region, and age. Rest assured that your call is really important . Search The Phone Book from BT to find contact details of businesses across the UK. Your order number will look like one of these. The Executive Committee assists the chief executive to: develop group strategy and budget for approval by the Board BTnet is an internet connection dedicated to your business, so you don't need to fight for bandwidth with anyone else. Phone lines Featureline & Embark Cloud Voice Express ISDN30/30e 08 & 09 In order to view the dashboard you will need to add If you've got a BT TV or BT Sport subscription, you will need to speak to the BT TV and Sport specialists with your enquiry. Get BT email help to manage your BT email account, learn about security, setting up, logging in and how to reset a password. Weve updated our BT Business privacy policy. Everything you need to know about our business leased line, guaranteed network speeds and a connection that never drops. Monday - Friday. Price subject to survey and location. When you place an order, you can keep track of the progress and when you can expect it to arrive or be installed. Enjoy a reliable, fast and consistent connection on your cloud applications including Microsoft, Apple, Google and Amazon when you use a BTnet Leased Line. No problem Pay your bill now > My profile View and update your details > Help & Support Get help and support > Check service status > Help and support forums > My services View all small & medium business solutions, Cyber attacks don't come with friendly warnings, The Future is Now: insight for your business, Save time, manage your account, and check your services at your fingertips. Online, report a fault with your broadband, phone, or BT email. Enjoy matching upload and download speeds of up to 100Mbps for a fixed monthly fee, with a 100% availability target so you'll always have that speed you need, when you need it. Also, if you cant see the button, but you see the box Message us it might mean that BT live chat is either not open or its been temporarily disabled due to long wait times. Terms and Conditions apply. Message. Dont miss our hassle-free ways to help yourself. When you place an order you can keep track of how it's progressing when you can expect it to arrive or be installed. 0 to 5 employees,250+ employees,6 to 249 employees. Mobile costs may vary. Your browser either does not have JavaScript enabled or does not appear to support enough features of JavaScript to be used well on this site. This will involve a complete review of your complaint to make sure nothing has been missed. Phone line not working properly? Make sure you're always connected with mobile, broadband, phone systems and more. Read more about our network latency here. Cyber-attacks are on the rise, and you cant afford to be complacent when it comes to internet security. The BT phone number and IVR options are available in the table below. Contact BT Business. We only collect anonymous data. Using Wi-Fi that doesnt drop. With an ultra-low latency network, theres no delay when it comes to voice traffic, and we use Quality of Service prioritisation to offer business-grade calls with no delays or dropouts. Fibre business broadband only 25.95/month. In the latest release we've fixed some bugs to improve your experience using the BT Business app. Get a 200Mbps leased line for 299/month (ex VAT). Website. Available 24/7Free from UK landlines. To use BT live chat, it's recommended that you sign-in to your BT login so that your information is easier to access by the BT live chat representative. Whether you run a small or larger business, we have a BTnet solution for you. And if you do experience service stops, well provide money-back credit. Your fault reference number will look like one of these: Starts with VOL followed by three numbers, a dash and eleven numbers, Starts with one number followed by a dash and nine numbers. The fastest way to get through to the right person on the BT Business phone number is to simply say what you need help with. Visit our online customer service help and support areas But its not mandatory, anyone can quickly begin a BT live chat conversation by following these steps: We should point out that not all products and services from BT have the option for live chat. Sorry, something went wrong. Suitable for larger businesses in a range of different circuit options, BTnet Ethernet access offers a fast connection for data-hungry businesses. Log in to report a fault Register for My Account Reporting a fault - what happens next BT Business broadband, phone line, email or Cloud Voice services not working properly? Our SME solutions are for you. Has hybrid work affected my offices bandwidth needs. The first step to make a BT complaint is to contact the provider right away with details of why youre unhappy with the service youve received. You need your billing account number. Optimised for hybrid working, BTnet Leased Line ensures you have business-grade calls, every time. Maybe there's a problem with your order. Use the contact options below once you have placed your order. Simply follow the instructions below to get your BT Broadband problem fixed without listening to hold-music. Small and medium businesses Got up to 250 employees? Get TalkTalk today for fast and cheap fibre broadband. We're prioritising our most vulnerable customers so, if your call isn't very urgent, please use our online support or call us back at a later date. If your BT complaint is still unresolved or you feel that it wasnt dealt with appropriately at the first step, you can ask for your BT complaint to be escalated. Our purpose is as simple as it is ambitious: we connect for good. How to Contact BT Openreach? You'll get a PDF file to keep and print out. Your browser either does not have JavaScript enabled or does not appear to support enough features of JavaScript to be used well on this site. If you have a fault, you can find out whether it also impacts others by checking the service status in your area. BT Phone Number for Customer Service & Broadband, Where To Get the Best Moving Boxes in 2022, Power off your BT Broadband router and disconnect it from the power, Plug your router back in to the power outlet, Wait at least two minutes to allow the router to fully boot-up and connect, Youll get a follow up call within 30 minutes, On the next screen, choose the product you need help with, Online via BT Live Chat or the complaints form, Eight weeks has passed since you first made your BT complaint, BT have issued you with a deadlock letter, Post: Ombudsman Services: Communications, P.O.